Features

Learn more about our latest platform features and enhancements

Escalate Smarter, Notify Faster, and Track Every Handoff With Your AI Agents

Salesmsg's latest AI Agent updates let you escalate conversations to your team, add call transfer actions right in the prompt, and get instant AI-written summaries when a call hands off. Track resolved, handed-off, and abandoned calls on your stats dashboard, and carry call context into every texting conversation.

Collect and Act on Customer Feedback Right Inside Salesmsg with Surveys

Salesmsg now supports NPS surveys built directly into your conversations, with score-based follow-ups, on-demand sending, live analytics, and in-flight editing.

Collect More Reviews and Turn Every Rating Into an Opportunity

Salesmsg Reviews helps you collect more customer feedback with a custom-branded review page. Capture every rating, route happy customers to public review platforms, send review requests straight from your conversations, and track clicks, ratings, and redirects in real time.

See All Your Calling Settings at a Glance with Smart Call Flows

Take full control of your calling settings with Smart Call Flows. Route calls accurately, pair AI agents with automated follow ups, match flows to business hours, and build a custom IVR, all from one place.

Meet the Unified Agent, One Home for Every Texting Agent You Build

Salesmsg's Unified Agent makes building texting agents faster and easier. Chat your way through setup, manage every setting in one place, test live before launch, and get prompt suggestions before activating.

Book HubSpot Meetings Automatically With Your AI Agent

Salesmsg AI Booking Agent now works with HubSpot Meetings. Schedule, reschedule, and cancel meetings automatically over SMS, with full HubSpot sync and per-agent booking stats.

Deeper Salesforce Workflows, More Automation: Your Q2 Upgrades Are Here

What's new at Salesmsg for Salesforce users? Custom object SMS support, Flow Action automation for AI agents and Power Dialer, and ringless voicemail drops in native Salesforce Flows and Marketing Cloud. See the Q2 2026 upgrades to the Salesmsg-Salesforce integration.

Smarter, More Connected Salesmsg-HubSpot Workflows: Your Q2 Upgrades Are Here

What's new at Salesmsg for HubSpot users? AI-powered meeting scheduling, automatic call outcome saving, default inbox selection, franchise contact enrollment, and more. See the Q2 2026 upgrades to the Salesmsg-HubSpot integration.

Run Salesmsg from Any AI Agent You Already Use

Salesmsg MCP Tools let you connect your account to Claude Web, Claude Desktop, or any MCP-compatible AI agent in minutes. Search and update contacts, pull full conversation details, apply tags, and send text messages using plain language commands from the AI agent you already use.

Build Smarter Agents That Work Harder for Your Team

Salesmsg AI Agents just got a major upgrade. Connect live Google Sheets and Docs to your knowledge base, launch faster with pre-built templates, extend session windows up to 30 days, prevent duplicate outreach automatically, and route messages through each contact's assigned owner inbox.

Supercharge Your AI Calling Agent With Smarter Actions and Controls

Salesmsg AI Calling Agent now does more than answer questions. Automatically escalate calls to your team, collect and save contact data in real time, send SMS messages during or after a call, and filter your call log by AI-handled calls to stay on top of every interaction.

Salesmsg is Now HIPAA Compliant — Protect Every Conversation Your Team Has

Enable HIPAA mode in Salesmsg to protect all customer communications with AWS KMS encryption, audit logs, session controls, and approved integration access across web and mobile.

Meet Your Customers Inside the Tools They Already Use With the Salesmsg Marketplace

The App Marketplace by Salesmsg brings AI-powered SMS, calling, and conversation workflows into the CRMs and sales tools your team already runs. Connect to Close, Attio, Outreach, Insightly, HubSpot, and Salesforce, sync contacts automatically, and run outbound sequences, inbound routing, and automated follow-up without leaving your CRM.

Take Full Control of Your AI Agents at Every Stage

Salesmsg AI Agents now give you real-time control over your automations. Edit active agents and workflows without taking them offline, stop contacts mid-session, route messages from contact owner inboxes, start fast with a support template, and preview your autoreminder sequence before activation.

Take Control of Your Conversations With Smart Views

Organize your Salesmsg conversations like never before with Smart Views. Filter by tags, contacts, inboxes, and assignees, get live unread counts, real-time list updates, and build or edit custom views in seconds.

Smarter, More Flexible Salesmsg-Salesforce Workflows: Your Q1 2026 Upgrades Are Here

What's new at Salesmsg for Salesforce users? Custom Object texting, owner-based sending for individual and Mass Actions, Power Dialer enrollment from Flows, and the ability to reset mapped Contact and Lead fields to empty. See the Q1 2026 upgrades to the Salesmsg-Salesforce integration.

Smarter, Faster Salesmsg-HubSpot Workflows: Your Q1 Upgrades Are Here

What's new at Salesmsg for HubSpot users? AI-driven data collection, automatic contact linking, custom property syncing, and more. See the Q1 2026 upgrades to the Salesmsg-HubSpot integration.

Supercharge Your Workflows With Powerful New Automation Actions

Enroll contacts in bulk, edit live workflows, send webhooks, and keep contact data updated automatically.

Control Outreach Timing with Salesmsg Quiet Hours

Set quiet hours by inbox to pause messages and calls, automatically schedule outreach, and communicate at the right time.

Automate Conversations with AI Calling Agents

Launch AI Calling Agents with Salesmsg to automate calls, sound human, follow advanced instructions, and track performance with built in analytics.

Redesigned Members Invite Assign Manage Access | Salesmsg

Manage your team faster with Salesmsg Members. Invite users, set roles and permissions, control inbox access, and handle requests in minutes.

Salesmsg Booking Agent: End-to-End SMS Meetings | Salesmsg

Booking Agent End to End manages scheduling, rescheduling, and cancellations via SMS with AI and calendar sync for accuracy.

AI Qualify: Focus SMS on High-Intent Leads | Salesmsg

Use AI Qualify to score texting conversations, auto trigger actions, and keep agents focused on high value leads using CRM data.

Redesigned Inboxes: Route and Automate SMS | Salesmsg

Manage inboxes faster with redesigned Salesmsg Inboxes: create in minutes, route and assign chats, set hours, and automate with AI. Learn more.

Boost Leads Instantly with Click-to-Text Links & QR Codes

Use Salesmsg Click to Text to create links and QR codes with prefilled SMS, capture leads fast, and track engagement with analytics.

HubSpot Q4 2025 Sync Updates Now Live | Salesmsg

Explore Q4 HubSpot updates in Salesmsg: URL shortening, call outcomes, custom properties, better workflow reporting, and one click reconnects.

Salesforce Integration: Q4 2025 Updates | Salesmsg

Explore Q4 Salesforce integration updates: map fields, use Flows, apply tags, enroll Campaigns, and message on custom objects. Learn more.

Deliver Rich, Branded Messaging with RCS in Salesmsg

Send rich RCS messages with branding, media, and interactive elements. Build templates, run broadcasts, and ensure delivery with automatic SMS fallback.

Explore the NEW Zoho CRM Integration in Salemsg

Explore the Zoho CRM integration for Salesmsg to connect accounts, import and sync contacts, and map fields for aligned data and scaled outreach.

Salesmsg Analytics 2.0: Faster Insights | Salesmsg

Explore the redesigned Salesmsg Analytics experience. Faster navigation, improved reporting, and new table views built for clarity and action.

Reimagine Conversations with AI Agents 2.0

Meet Salesmsg AI Agents 2.0 with broadcast reply tools, inbox automation, flexible enrollment, and pause or resume controls for smarter chats.

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Reimagine Automation with Workflows 2.0

Salesmsg Workflows 2.0 includes new templates and faster automation for follow ups, reviews, and call responses. Explore Workflows 2.0.

Salesmsg 2.0 Redesign: New Inboxes & Settings | Salesmsg

Easily manage org settings, map email to SMS, buy numbers, text-enable landlines, and bulk create inboxes to scale communication.

HubSpot Q3 2025 Sync Updates for Salesmsg | Salesmsg

Q3 HubSpot upgrades deliver smarter engagement, easier Power Dialer access, automated campaigns, and more in Salesmsg. Get the rundown.

Empower Your AI Agents with a Smarter AI Knowledge Base

Salesmsg AI Knowledge Base is upgraded for accurate, up to date answers so your agents respond faster and more reliably. See how it works.

Salesmsg Referral Program: Earn $50 Per Referral | Salesmsg

Refer friends with the Salesmsg Referral Program and earn $50 per paying customer, get account perks, and monitor referrals in real time.

U.K. International SMS Numbers for Business | Salesmsg

Go global with ease. Instantly purchase and activate a U.K. phone number, stay compliant, and expand your messaging reach to customers across borders.

Notification Center: All Salesmsg Inboxes in One | Salesmsg

Use the Notification Center inbox sidebar to view counts, jump between inboxes fast, and stay organized while you work. Explore it.

Text Instantly from HubSpot with Salesmsg App Cards

Send texts from HubSpot with Salesmsg App Cards, catch mistakes before sending, and log every message automatically in the CRM timeline.

Track Every HubSpot SMS Workflow with Full Visibility

Manage HubSpot SMS workflows and webhooks inside Salesmsg with detailed metrics, contact activity, and built in follow ups. Explore features.

Make Every Call Count with AI

Salesmsg Voice Intelligence adds AI call summaries, next steps, CRM sync, and post call notes so reps act faster. Get the details.

Salesmsg Numbers 2.0: Manage Numbers Smarter | Salesmsg

Salesmsg Numbers 2.0 lets you assign numbers in bulk, track licenses, verify status, and import Twilio numbers across accounts. Explore options.

Automatically Schedule Meetings with AI Booking Agent

Booking AI Agent connects to Calendly to automate scheduling, follow ups, and lead engagement so meetings get booked without manual work. Learn more.

HubSpot Q2 2025 Integration Updates | Salesmsg

Discover Q2 2025 HubSpot enhancements: labeled transcripts, broadcast filters, synced notes, clickable object links, and more in Salesmsg.

New in Campaigns: Schedule Smarter Texts with Dynamic Dates

Use Dynamic Dates in Salesmsg Campaigns to schedule texts from custom fields for webinars, renewals, appointments, and more. Explore the setup.

Salesforce Users: Reach More Leads with Ringless Voicemails

Add ringless voicemail to Salesforce with Salesmsg to reach leads without ringing, send in bulk, and track results in your CRM. Learn how.

Quick Links: Your Contact’s Resources, One Click Away

Create custom Quick Links for each contact record in Salesmsg. Instantly access CRMs, help docs, or any web tools - right from every Contact card.

Supercharge Your Calling with Power Dialer Campaigns

Run outbound calling campaigns with Salesmsg Power Dialer using smart queues, managed sessions, and performance tracking in one place. Get started.

Go Global with International Texting

Enable international texting with Salesmsg to connect with global customers while staying compliant with country regulations.

Campaigns: Multi-Message SMS Sequences | Salesmsg

Create multi message SMS campaigns with Salesmsg to enable better lead nurturing, reminders, and automated follow up sequences.

Introducing the All-New Salesmsg App Marketplace

Explore the Salesmsg App Marketplace. Adjust HubSpot settings, sync shared inboxes, and manage integrations with better control.

A New Way to Navigate Salesmsg - Faster, Smoother, Smarter

Navigate Salesmsg faster with the new menu layout designed to simplify access to features, improve usability, and save your team time.

Q1 2025 HubSpot Updates | Smarter Calls & Texting

Discover Q1 2025 HubSpot updates including shared contacts, deal triggers, and access improvements to streamline CRM communication.

Salesmsg HubSpot Widget: Text and Call Easily | Salesmsg

Use the HubSpot Widget from Salesmsg to manage SMS messages, contacts, and conversations directly within your HubSpot workflows.

Salesforce SMS: Text and Call Natively | Salesmsg

Explore new Salesforce SMS updates from Salesmsg including better record syncing, contact matching, and message tracking.

Keywords Page: Capture Leads and Automate SMS | Salesmsg

Manage keywords easily with Salesmsg’s redesigned page featuring filters, inbox views, keyword history, and auto reply previews.

Manage Your SMS Conversations inside HubSpot with Salesmsg

Manage SMS conversations directly in HubSpot using Salesmsg’s embedded inbox, improved contact matching, and timeline syncing.

Textbot Templates and Knowledge Base | Salesmsg

Enhance your textbots with Salesmsg's new knowledge base templates, enabling smarter, more personalized automated messaging experiences.

SMS Workflows: Automate and Connect Campaigns | Salesmsg

Automate your messaging with Salesmsg Workflows by connecting actions like contact creation, replies, and campaign triggers.

Salesmsg Zapier Templates for SMS Automation | Salesmsg

Use pre built Zapier templates from Salesmsg to connect with thousands of apps and automate key actions like follow ups and updates.

Redesigned Triggers: Smarter SMS Automation Made Simple

Use redesigned triggers in Salesmsg to automate follow ups, campaign actions, and conversation flows without technical effort.

Q4, 2024 - HubSpot Integration Updates

What’s new at Salesmsg for HubSpot users? Check out contact sharing, inbound call management, smart inbox flexibility and more.

Automate SMS Campaigns Using Make Recipes | Salesmsg

Launch SMS campaigns with Make and Salesmsg recipes. Automate texts, schedule follow ups, and sync data for smoother communication.

Empower Your Apps with Salesmsg’s Public API

Integrate Salesmsg into your apps using the robust Public API, offering over 500 endpoints, OAuth2/PAT authentication, and mock server testing.

New Analytics: Unlock Insights with Detailed Credit Usage

Gain insights into your credit usage with Salesmsg's analytics, tracking messages, calls, textbots, and providing exportable reports.

Salesmsg Media Library: Organize and Share Files | Salesmsg

Organize and manage your media files effortlessly with Salesmsg's Media Library, featuring bulk actions, previews, and flexible views.

Salesmsg Power Dialer: Handle Multiple Calls | Salesmsg

Streamline outbound calls with the new Salesmsg Power Dialer featuring voicemail drops, call queues, and reporting options.

Q3, 2024 - HubSpot Integration Updates

Each quarter, Salesmsg rolls out fresh texting features just for HubSpot users. Explore what’s new in our integration!

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Automated Texting Recipes for ActiveCampaign | Salesmsg

Automate your ActiveCampaign SMS workflows using Salesmsg recipes to create welcome messages, reminders, and targeted follow ups.

Salesmsg AI Textbot: Now in Beta | Salesmsg

Try the AI Textbot in beta and automate FAQs, lead qualification, and contact capture using intelligent natural language responses.

Salesmsg 2.0: The Future of Salesmsg is Now Live

Experience Salesmsg 2.0 with new features and enhancements. Learn how the future of SMS communication is now live, improving your messaging workflows.

Salesforce Integration Updates: July 2024 | Salesmsg

Discover the latest Salesforce integration updates for July 2024, enhancing your CRM experience with new features for seamless SMS communication.

The New Era in Customer Communication: Ringless Voicemail

New in Salesmsg: Use Ringless Voicemail to send personalized voicemails directly to customers’ phones without making any calls yourself.

Salesmsg Call History: Track All Your Calls Easily

New Salesmsg Feature: See a complete list of calls, messages and voicemails you place in our Salesmsg platform with our new Call History. Check this out now.

Q2, 2024 - HubSpot Quarterly Updates

Explore the Q2 2024 HubSpot updates featuring new tools and enhancements that improve CRM integration and streamline SMS communication with Salesmsg.

Salesmsg Teams: Organize Users Into Groups | Salesmsg

Organize your Salesmsg users into groups with the Teams feature, enabling better management and collaboration within your SMS communication efforts.

Salesmsg 2.0: Redesigned Contacts Page | Salesmsg

Use the redesigned Contacts Page in Salesmsg 2.0 to view message history, filter leads, and manage conversations efficiently.

Clear Your Spam Labels with Voice Integrity

Ensure high-quality voice communication with Salesmsg's Voice Integrity feature, protecting your calls from disruptions and maintaining clear connections.

Salesmsg Color Coding: Streamline Your Conversations

Effortlessly manage customer messages in Salesmsg 2.0 with new features, prioritizing your inbox to never miss a message.

NEW! Introducing the Salesmsg Call Queue

Manage incoming calls with Salesmsg Call Queue. Optimize communication with smart routing, custom hold messages, and team collaboration for better efficiency.

NEW! Custom Short URLs

Enhance your SMS campaigns with custom short URLs from Salesmsg. Learn how to create branded links that improve tracking and engagement.

Q1, 2024 - HubSpot Quarterly Updates

Read about Q1 2024 HubSpot integration features including enhanced workflows, shared contacts, and embedded SMS tools.

Salesmsg 2.0: Our Biggest Update Yet

Discover the revamped Salesmsg 2.0 app – your ultimate solution for streamlined business texting and calling!

Salesmsg & ActiveCampaign: Latest Feature Updates

Discover the latest updates on Salesmsg and ActiveCampaign integrations. Enhance your communication and streamline your marketing efforts efficiently.

Salesforce Integration Updates

Introducing powerful updates to Salesmsg-Salesforce integration! Seamlessly send SMS within Salesforce UI, unlock mass messaging for Objects, and more!

Chrome Extension Updates

Learn about the latest updates to the Salesmsg Chrome Extension, offering enhanced features for more efficient SMS communication within your browser

Q4, 2023 - HubSpot Quarterly Updates

Explore Q4 2023 HubSpot updates: enhanced SMS features, improved integrations, and new tools to boost your sales and marketing efficiency.

NEW! Salesmsg-Twilio Integration

Discover the new Salesmsg-Twilio integration, enabling seamless SMS communication within your workflow. Boost engagement with enhanced messaging features.

NEW! Smart Text to Speech

Explore Salesmsg's new Smart Text-to-Speech feature, offering high-quality voice conversion to enhance customer communication through automated calls

Salesmsg Advanced Calling

Discover Salesmsg's advanced calling features: call forwarding, recording, and analytics for efficient, streamlined communication.

NEW! Interactive Voice Response

Unlock client interaction with Salesmsg’s IVR feature. Create personalized greetings, design intuitive menus, and elevate your communication today.

Q3, 2023 - HubSpot Quarterly Updates

Discover the Q3 2023 HubSpot updates with new features to enhance CRM capabilities and streamline SMS communication for improved user experience.

Enhanced Conversation Management

Discover enhanced conversation management features in Salesmsg, designed to improve the organization and handling of customer interactions

Pipedrive Integration Enhancements

Discover the latest enhancements to Salesmsg's Pipedrive integration, designed to improve CRM workflows and boost your SMS communication efficiency.

Ringless Voicemail Broadcast

Leverage Salesmsg's Ringless Voicemail Broadcast feature to reach customers without interruption. Learn how to enhance your communication strategy.

BETA! Salesforce Integration

Explore the beta version of Salesmsg's Salesforce integration, offering new tools to enhance CRM capabilities and streamline SMS communication.

Make Integration

Discover how to streamline your workflows with the Make integration for Salesmsg. Automate tasks and enhance SMS communication within your existing tools

Salesmsg Custom Objects For ActiveCampaign

Leverage Salesmsg Custom Objects for ActiveCampaign to personalize and automate SMS communication, improving engagement and campaign effectiveness.

Intercom Features Integration

Discover the Salesmsg-Intercom integration, enabling seamless SMS communication within your Intercom platform to boost customer interaction.

Salesmsg AI Texting Assistant

Enhance your SMS communication with Salesmsg's AI Texting Assistant, designed to automate responses and personalize interactions for better engagement.

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