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Give Your Calling AI Agent More Ways to Act, Not Just Talk
Insert actions inline, get AI handoff summaries, auto-tag callers by intent, track new outcome KPIs, and log notes automatically after every call.
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Insert Actions Directly Into Your Agent Prompt
Type a forward slash in the prompt editor to insert an action alongside your instructions without jumping between separate sections
Let Your Agent Log Notes After Every Call
Configure your agent to log AI-generated notes on the contact record or the conversation thread, and tag teammates directly in the note using @mentions. No manual follow-up required.
Tag Callers Automatically Based on What They Say
Define simple rules in your agent instructions, like tagging anyone who asks about pricing, and the agent handles the rest after every call. Tags appear on the contact record instantly so your team can segment and follow up.
Get AI Summaries When Your Agent Hands Off a Call
When your calling agent hands off to a human, it posts an internal note with the agent name, the reason for the transfer, and a short AI-generated summary of the conversation. Turn on team notifications to tag the right people automatically.
Track Resolved, Transferred, and Abandoned Calls
The stats dashboard now shows Resolved, Transferred, and Abandoned calls side by side, each with counts and percentages for your selected time period. Click any KPI to see the full list of contacts behind it.
Integrate with your favorite apps
Simplify, scale, and streamline your business by connecting your tech stack with our apps
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