HubSpot SMS & Calling. All in
One Place
Seamlessly integrate HubSpot with Salesmsg to unlock powerful 2-way
texting, automate workflows, sync contacts in real-time, and manage all
your SMS and calling activity without ever leaving HubSpot.

How HubSpot Integration Works
Transform your HubSpot experience with powerful SMS and calling capabilities that drive engagement, automate outreach, and keep all conversations in one place.

Text Directly from HubSpot
Message contacts instantly using the Salesmsg widget inside HubSpot or native App Cards. Send and receive texts, manage conversations, and engage customers without switching platforms.
AI-powered conversations for instant, smart replies 24/7
Unified inbox for all team conversations in one view
Native App Cards to text without leaving HubSpot
MMS support for images, videos, and files
Internal notes and assignments to keep your team aligned
Sync Contacts and Activities Automatically
Keep HubSpot and Salesmsg perfectly aligned with automatic contact syncing. Log all SMS and call activities to contact timelines for complete visibility and reporting.
Contact property sync in both directions, instantly
Automatic activity logging for every text and call
Engagement metrics by rep: reply rates, call outcomes
Inbound reply notifications delivered inside HubSpot
SMS opt-out sync updates the HubSpot contact property
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Automate SMS with HubSpot Workflows
Use HubSpot workflows to automate SMS and deeper engagement – send texts, involve Agents, kick off Campaigns, and personalize actions based on behavior, stages, or events.
Trigger SMS from any HubSpot event: form, stage, email
Smart sequences that send the right message at the right time
Campaign enrollment directly from a workflow step
Personalization for name, company, rep, and more
AI agent handoff to escalate conversations mid-workflow
Unlock Professional Calling Features
Access enterprise-grade calling tools including call recording, voicemail drops, IVR, and call routing, all integrated with HubSpot
for better customer connections and a full activity log.
One-click calling from any contact record or conversation
Automatic call recording logged to the contact timeline
Custom IVR and voicemail greetings for every inbound call
Call routing to the right rep or team
Voicemail drop in one click

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Integration FAQs
Looking for more information about the Salesmsg SMS texting integration? We’ve
shared some answers below to get you on your way efficiently and effectively!
Got More Questions? Text “ASK” to (888) 409-2298
No, the Organization Owner connects the integration once, and it automatically works for all team members with appropriate permissions.
Each user needs a Salesmsg account to send and receive messages. However, all message activity will sync to HubSpot contact timelines regardless.
If the integration disconnects, you'll see a prominent notification banner at the top of your Salesmsg dashboard when you next log in, alerting you to reconnect.
Yes, you can connect multiple HubSpot portals. Please contact our support team to enable this feature for your account.
You can install Salesmsg directly from the HubSpot App Marketplace or access it here: Salesmsg on HubSpot Marketplace.
Yes, automatically. Every SMS and call is logged with content, timestamp, rep name, and call recording or transcript. Nothing requires manual entry.
Yes. Salesmsg adds native SMS actions to HubSpot's workflow builder. Trigger texts based on events and enroll contacts in Campaigns or hand off to an AI agent from a single workflow step.


