Seamlessly integrate Slack with Salesmsg to send and receive text messages, collaborate with your team, and manage customer conversations — all without ever leaving Slack.





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Looking for more information about the Salesmsg and Slack integration? We've shared some answers below to get you on your way efficiently and effectively! Got More Questions? Text “ASK” to (888) 409-2298
Go to the App Marketplace in your Salesmsg account settings and select the Slack integration. Follow the prompts to connect your Slack workspace, then map your Salesmsg inboxes to the relevant public Slack channels.
Yes. Go to the mapped Slack channel and type /salesmsg to open the send message popup. You can choose a saved reply or type a custom message — the conversation thread will then appear in Slack for your whole team.
Every inbound text to a mapped Salesmsg inbox automatically appears as a message in the corresponding Slack channel in real time, so your team can respond without switching tools.
Yes. You can assign incoming SMS conversations to the right team member directly from Slack, keeping your team organized and ensuring every customer gets a timely response.
You can only map to public Slack channels. If a channel doesn't appear in the dropdown, click the refresh icon to reload the channel list.
