Salesforce SMS Integration

Effortlessly integrate Salesforce with Salesmsg, whether you use the Lightning or Classic versions, to
track conversations, leverage 2-way texting, sync contact and more.

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Salesforce Lightning & Classic

Integrate Salesmsg's Salesforce SMS integration on both Lightening and Classic in just a few clicks.
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2-Way Texting & Calling

Send, receive, & manage SMS and calls from Salesforce. Log activities, sync contacts, & more.

Robust Workflows

Streamline and automate your sales and marketing SMS tasks effortlessly.

How We Help Our
Salesforce Customers

Effortlessly create, send, receive, automate, and
manage SMS and call conversations all-in-one place.

2-Way Messaging

2-Way & Mass SMS Directly from Salesforce

Experience the full potential of Salesmsg within Salesforce
using the Salesmsg widget. Engage in live messaging
seamlessly without ever leaving Salesforce!

AI-Powered Messaging

Dual Channel Accessibility

Mass Messaging

Data sync

Sync Contacts and Log Activities

Real-time syncing between Salesmsg & Salesforce for Contacts. Log activities, sync timelines, and manage custom fields for tailored data insights!

Sync Contacts and Leads Properties

Manage Custom Fields

Log Timeline Activity for SMS and Calls

Automation

Automate SMS Using Salesforce Workflows

Easily create automations in Salesforce. Initiate automated messages with Salesmsg Actions and Triggers, responding to contact events for enhanced customer engagement.

Simplify Workflows

Utilize Salesmsg Triggers

Boost Customer Engagement

Calling

Advanced Calling Capabilities

Unlock advanced calling tools, triage calls, customize voicemails, IVR, and more - all seamlessly integrated between Salesforce and Salesmsg for enhanced communication!

Enhance Call Management

Streamline Call Handling with Call Triage

Personalize Voicemails & IVR

Trusted by some of the best companies in the world...

Brian Moran

CEO, CO-FOUNDER

Salesmsg tripled our sales in 60 days!

"For my mother-in-laws dance studio, we tried everything: local ads, Instagram, Facebook ads, Yelp, even the Yellow Pages, but it wasn't until we started texting with Salesmsg that everything changed. We TRIPLED the business in less than 60 days!"

Stop playing phone tag and start turning texts into sales, faster.

“Instantly increased response rates by 52%
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From task automation to workflow integration, Salesmsg has allowed us to move forward and innovate getting us an almost immediate increase in response rate by 52%. Everyone loves the service too! So glad I found Salesmsg!
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Joe Ben-Zvi

COO

“Immediate ROI in our first week!
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This is the app we've been dreaming about after months of manually using other phone line services that didn't integrate with our CRM. Our team finds it incredibly easy to use. It's a no-brainer must-have tool for your business.
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Patrick Conley

CEO

“The BEST SMS app!
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This is one of the best SMS and call apps I have encountered so far. It integrates with ActiveCampaign and also lets me record calls. The call quality is great and the setup is easy. The customer support is great and new features are added all the time.
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Dr. Christine Sauer

CEO & Founder

“15X ROI in less than an hour

WOW! We started using Salesmsg on Monday morning and in less than an hour received 15X ROI on our initial investment! We absolutely love how easy Salesmsg is to engage with our leads and customers with texting.

Sarah Bigby

Inside Sales

“Boosted webinar attendance to 90%

Salesmsg is just what we need to build the relationships with our clients. We had another campaign we did using SMS - an offline seminar meeting, where 90% of attendees confirmed that they showed up only because they got the SMS reminders.

Michal Koziol

CEO

“72% increase in outreach engagement

We were limited to emails and leaving voicemails when a client was unavailable to answer the phone. The advantage Salesmsg gives us is quicker response times and an all-inclusive contact strategy increasing our outreach engagement by 72%!

Kevin Jimeno

CEO

Salesforce SMS Integration FAQs

Looking for more information about the Salesforce texting integration? We’ve shared some
answers below to get you on your way efficiently and effectively!

Can I send & receive texts from Salesforce?

Yes! You can send, receive, and manage your SMS text message conversations right from your Salesforce contacts, deals, and more. Plus, we'll log all of your incoming and outgoing calls as well as texts to your contact timeline for internal reporting.

Can I make calls with Salesmsg from Salesforce?

Yes! With Salesmsg, you can make and receive calls from your desktop computer, mobile app, even right from the contact record in Salesforce.

What are the indicators of a disconnected integration?

If an error occurs in either Salesforce or Salesmsg, causing the integration to disconnect, you'll notice a prominent status bar at the top of your Salesmsg conversation page upon your next login, signaling the disconnection.

How can I send mass SMS texts to my contacts?

You can send mass text messages to your contacts from Salesforce using our SMS integration. All you have to do is select your contacts, write your text messages, and we'll send a mss text to everyone in your database you choose.

Where do I download the Salesforce SMS package?

You can download the Salesmsg Salesforce Packages from the following link: Salesmsg Salesforce Package.