All Your Inboxes, All in One Place: The New Notification Center is Here

Easily switch, search, and manage conversations across all your inboxes without leaving your current view.

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View Unassigned Conversations Instantly

Easily view every conversation that hasn’t been assigned to an owner across all your inboxes. This new quick filter helps you identify unclaimed threads in seconds, so your team can respond faster, avoid delays, and keep conversations moving forward.

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Check Only Your Threads

See only the conversations you’re responsible for with a single click. By narrowing your view to your assigned threads, you can focus on the right messages, speed up your responses, and provide better, more consistent communication to your customers.

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Find Mentions Easily

Jump straight to the conversations where you’ve been tagged, to stay on top of important updates. No more scrolling or searching. Easily filter for the threads that need your attention, so you never miss an important thread again.

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Access Draft Messages

Never lose track of a message in progress. This filter shows all your saved drafts in one place, so you can easily review, edit, and send them when ready. Drafts appear only when they exist, helping you stay organized without adding clutter.

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See Unread Message Counts

Stay informed with live unread message counts next to each quick filter. Whether you’re tracking unassigned threads, your own conversations, or mentions, these counts give you instant insight into your workload, so you can prioritize and respond efficiently.

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