Klaviyo's flow fires, Salesmsg sends the text. If the customer replies, it lands in your shared inbox so your team can respond in real time, not just fire and forget.
When Klaviyo's abandoned checkout flow fires, send an SMS with the customer's name and a link back to their cart. Recover revenue email misses.
When Klaviyo tags a contact as unengaged, text them from your Salesmsg number, or call them directly. Reach the people who stopped opening email.
Looking for more information about the Salesmsg and Klaviyo integration? We've shared some answers below to get you on your way efficiently and effectively! Got More Questions? Text “ASK” to (888) 409-2298
Salesmsg provides a native webhook URL that you drop into any Klaviyo flow. When the flow fires, Klaviyo sends the event to Salesmsg, and Salesmsg sends an SMS to the phone number in the profile. No middleware required.
No. This is a direct webhook integration. You paste the Salesmsg webhook URL into Klaviyo's webhook action and you're live.
No. Klaviyo's SMS marketing is a separate, broadcast-style feature Klaviyo sells directly. It has nothing to do with this webhook. Salesmsg is what actually sends the SMS triggered by your Klaviyo flow, and it adds the two-way reply and calling that Klaviyo's own SMS marketing doesn't do.
Any event that can trigger a Klaviyo flow. New subscriber, abandoned checkout, back-in-stock, browse abandonment, and purchase confirmation, verified against Klaviyo's own flow trigger list.
Yes. Any profile property or event property you'd use in a Klaviyo email can go into the SMS. First name, product name, discount code, cart total, whatever the payload contains.
Yes. Every SMS this integration sends, triggered messages and replies, goes out from the Salesmsg number you already use.
Salesmsg handles TCPA compliance, opt-outs, and 10DLC registration on our side. You still need to make sure your Klaviyo list has SMS consent.
The webhook covers most SMS use cases for Klaviyo customers today. If you want two-way sync, reply logging back to Klaviyo, or unified reporting, talk to us about the partnership build.
