Quick Summary

The best JustCall alternatives for sales teams are Salesmsg, Aircall, Kixie, OpenPhone, and Dialpad. Which one fits depends on whether your priority is SMS + CRM integration, auto-dialing, or budget.

JustCall works fine for call-heavy teams. But if SMS is part of your sales process, the gaps are hard to ignore: texts don't sync to the CRM reliably, two-way conversations are limited, and when a rep leaves, that conversation history usually goes with them.

This guide breaks down 10 alternatives with verified monthly pricing, honest pros and cons, and a close look at SMS support and CRM integration depth, so you can find the one that fits how your team actually works.

Quick Comparison: JustCall Alternatives at a Glance

Check this table for a quick overview before diving into the reviews. Pricing reflects monthly rates as of publishing. Always verify with the vendor before making a decision.

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If you need an SMS and calling platform with native HubSpot or Salesforce sync, Salesmsg is worth checking out first.

The 10 Best JustCall Alternatives

1. Salesmsg — Best for Sales, Marketing, and Support Teams That Need SMS and Calling in One Place

Best for: B2B sales, marketing, and support teams running HubSpot, Salesforce, or another CRM who need two-way texting and calling from a single platform, with everything logged automatically.

The top complaint from teams moving away from JustCall is that SMS always feels like an afterthought. Messages don’t consistently sync to the CRM, two-way conversations aren’t as simple as they should be, and when a rep leaves, the text history usually goes with them.

Salesmsg was built to fix that specific problem. Calling and two-way SMS run from the same number and the same inbox. 

Every conversation, whether it starts as a call or a text, logs automatically to the contact record in HubSpot or Salesforce. No manual entry. No separate sync.

For teams building conversational SMS marketing into their CRM workflows rather than running it alongside them, that distinction matters.

Key features:

• Two-way SMS and calling from one local or toll-free number
• AI Agents that respond to new leads instantly, qualify them, and book meetings around the clock
• Shared team inbox with full conversation history visible to every rep and manager
• Native HubSpot, Salesforce, and other CRM integrations with automatic call and text logging
• Power dialer, call recording, voicemail drop, and call transcription
• Built-in 10DLC registration and TCPA compliance tools with guided onboarding

CRM integration: Salesmsg embeds a widget directly inside HubSpot, Salesforce, Pipedrive, ActiveCampaign, and more. 

Reps can send texts and make calls directly from the contact or deal record, without navigating away from it. HubSpot workflows and Salesforce Flows support automation triggers initiated by Salesmsg activities.

SMS support: Native two-way SMS. Calls and texts share the same number and inbox, so there is no context switching or separate threads to track down.

Pricing: Starts at $25/month for 500 message credits. Credit-based pricing scales with message volume rather than headcount. Additional user seats are available at graduated pricing.

Pros:

• Calling and SMS built together from the start, not assembled from separate tools
• Full conversation history in HubSpot or Salesforce is automatically updated, with no manual logging required
• AI Agents handle qualification and booking before a rep needs to step in

Cons:

• If your team uses a lot of automation, plan extra time for setup at the beginning.

G2: 4.7/5 (370+ reviews) | Capterra: 4.6/5 (75+ reviews)

See how Salesmsg works for sales teams and start your free 14-day trial.

2. Aircall — Best for Voice-Heavy Sales Teams

Best for: Inside sales teams where calling is the primary channel, and SMS is rarely used.

Aircall is a cloud phone system for sales and support teams. It offers reliable call quality, strong integrations with HubSpot and Salesforce, and an easy-to-learn interface. Call recording, local presence dialing, and call analytics are included.

Aircall's SMS capabilities are basic. Outbound SMS works in select regions with a 4,000-message monthly cap, and two-way texting is limited. It's not ideal for teams needing robust texting workflows.

Key features:

• Cloud-based calling with local presence dialing and call recording
• Native HubSpot and Salesforce integration with automatic call logging
• Call analytics, coaching tools, and live call monitoring
• Outbound SMS (limited regions, capped at 4,000 messages per month)
• Power dialer available on higher-tier plans

CRM integration: Aircall provides native integrations with HubSpot and Salesforce, available starting at the Essentials plan. 

Call activity, including recordings and notes, logs automatically to the appropriate contact or deal in both CRMs, reducing manual data entry.

SMS support: Outbound SMS in limited regions. Not built for two-way sales conversations.

Pricing: Starts at $40/user/month. Requires a minimum of three licenses, so the true entry cost is at least $120/month. The Professional plan runs $70/user/month, with a minimum license.

Pros:

• Solid call quality and reliable infrastructure
• Clean native HubSpot and Salesforce integrations
• Good coaching and call monitoring tools for sales managers

Cons:

• SMS is limited and not designed for two-way conversations
• Three-license minimum means small teams pay for seats they don’t need
• Add-ons for AI features and advanced analytics inflate the true monthly cost

G2: 4.4/5 (1,000+ reviews) | Capterra: 4.5/5 (10 reviews)

3. Kixie — Best for Auto-Dialing With SMS

Best for: High-volume outbound sales teams that need a power dialer and two-way SMS in one tool.

Kixie offers a power dialer with SMS, so reps can auto-dial and text in one workflow. HubSpot and Salesforce integrations automatically log calls and texts. Local presence dialing boosts connection rates for outbound calls.

The setup is more involved than the lighter tools on this list. Teams with dedicated RevOps support tend to get more out of it.

Key features:

• Power dialer with local presence and voicemail drop
• Two-way SMS with shared inbox
• Native HubSpot and Salesforce integration
• Automated SMS follow-up triggered after specific call outcomes
• Call coaching and live monitoring

CRM integration: Kixie offers native integrations with HubSpot and Salesforce. 

Both calls and texts automatically appear in the activity or communication timeline on each CRM contact record, ensuring full interaction history is captured.

SMS support: Two-way conversational SMS with shared inbox.

Pricing: Kixie does not display pricing on its website. Third-party sources report plans in the $35–$95/user/month range, depending on tier and features. Contact Kixie directly for a current quote.

Pros:

• One of the few tools that combines auto-dialing and two-way SMS natively
• Call outcome-triggered SMS automations are useful for SDR workflows
• Strong CRM logging for both calls and texts

Cons:

• Pricing is not transparent and requires a sales conversation to get a number
• Configuration takes time and works better with RevOps support
• Some users report inconsistent SMS deliverability at higher volumes

G2: 4.8/5 (800+ reviews) | Capterra: 4.6/5 (293 reviews)

4. Quo (formerly OpenPhone) — Best for Small Teams on a Budget

Best for: Early-stage teams or solo founders who need a shared business number with calling and SMS at the lowest possible starting price.

OpenPhone, now Quo, offers fast setup and a clean interface. For business numbers and a basic shared inbox, it’s a solid option.

Before switching from JustCall, note that HubSpot and Salesforce integrations require the Business plan at $33/user/month. Recent reviews also cite more call quality issues than competitors at this price.

Key features:

• Shared business phone number with calling and SMS
• Basic shared inbox for small teams
• Auto-replies and scheduled messages
• HubSpot and Salesforce integrations (Business plan only)
• AI call summaries and voicemail transcription

CRM integration: On the Business plan at $33/user/month, Quo enables direct integration with HubSpot and Salesforce. Calls and SMS are logged in each platform’s activity timeline for the corresponding contact or deal.

SMS support: Native two-way SMS. Works well for small-volume texting and basic follow-up sequences.

Pricing: Starter plan starts at $19/user/month. The business plan is $33/user/month and is required for CRM integrations.

Pros:

• Lowest transparent starting price among tools with both calling and SMS
• Fast setup with no technical requirements
• Clean interface that most users learn without formal onboarding

Cons:

• CRM integrations require upgrading to the Business plan, nearly doubling the entry cost
• Call quality issues appear frequently in recent G2 and Trustpilot reviews
• Not built for high-volume outbound or complex workflow automation

G2: 4.7/5 (3,000+ reviews) | Capterra: 4.2/5 (60+ reviews)

5. Dialpad — Best for AI-Assisted Call Coaching

Best for: Sales managers who want real-time visibility into rep calls through AI transcription, live coaching prompts, and automated post-call summaries.

Dialpad has invested more in AI call features than most platforms in this category. Real-time transcription runs during every call. Post-call summaries are generated automatically and sync to the CRM record. 

For managers trying to coach reps without listening to hours of recordings, it offers something genuinely useful.

HubSpot and Salesforce integrations require the Pro plan at $35/user/month. If you’re expecting CRM sync at the base tier, that’s an immediate price increase over what you may have been paying with JustCall.

SMS is included on all plans but functions as a secondary channel. The shared inbox and automation depth don’t match what teams running high-volume text conversations actually need.

Key features:

• Real-time call transcription and AI coaching prompts
• Automated post-call summaries and action items synced to CRM
• Two-way SMS and MMS
• HubSpot and Salesforce integrations (Pro plan only)
• Video meetings are included in all plans

CRM integration: HubSpot and Salesforce require the Pro plan at $35/user/month. The Standard plan does not include CRM integrations.

SMS support: Included on all plans. Functional for basic outbound messaging. Not designed for teams running two-way SMS as a primary follow-up channel.

Pricing: Standard plan starts at $27/user/month. Pro plan is $35/user/month and required for CRM integrations.

Pros:

• Best AI transcription and call coaching quality on this list
• Post-call summaries sync to CRM records without manual input
• Useful for managers ramping new reps or reviewing calls at scale

Cons:

• CRM integrations are locked behind a plan upgrade from the base tier
• SMS inbox is too limited for teams where texting is a primary channel
• Some users report inconsistent call quality on the mobile app

G2: 4.4/5 (4,000+ reviews) | Capterra: 4.2/5 (550+ reviews)

6. RingCentral (RingEx) — Best for Large Enterprise Phone Infrastructure

Best for: Large organizations that need a single vendor for company-wide calling, video, internal messaging, and desk phone infrastructure.

RingCentral is a full unified communications platform. It handles enterprise call volumes, has serious compliance tooling, and integrates with most major business applications. For companies consolidating multiple communication vendors, the breadth is valuable.

For a sales team switching from JustCall, the SMS limits are the first thing that will catch you off guard. 

The Core plan allows 25 texts per user per month. The Advanced plan raises that to 100. Teams looking specifically at Salesforce text messaging capabilities will find RingCentral’s SMS caps a real constraint for any meaningful sales texting cadence.

CRM integrations are also gated. HubSpot and Salesforce are not included in the entry-level plan.

Key features:

• Enterprise VoIP with advanced call routing and IVR
• Team messaging and video conferencing
• HubSpot and Salesforce integrations (Advanced plan only)
• Compliance and security controls for regulated industries
• Desk phone support and international calling

CRM integration: HubSpot and Salesforce integrations are available on the Advanced plan at $35/user/month. They are not included on the Core plan.

SMS support: Capped at 25 texts per user per month on Core, 100 on Advanced, and 200 on the Ultra plan. Not a realistic option for sales teams texting leads regularly.

A Business SMS Booster add-on is available for teams needing a shared inbox and compliance tools, but it costs $25/month on top of an already tiered plan.

Pricing: Core plan starts at $30/user/month. Advanced plan is $35/user/month. Ultra plan is $45/user/month. Both meaningful SMS access and CRM integrations require the Advanced plan.

Pros:

• Proven reliability at enterprise call volumes
• Serious compliance tooling for regulated industries
• Wide integration library for large software stacks

Cons:

• SMS caps make it unsuitable for any real sales texting cadence
• CRM integrations require upgrading beyond the base plan
• Admin overhead and setup time are significant for teams without dedicated IT support

G2: 4.2/5 (1,300+ reviews) | Capterra: 4.2/5 (1,200 reviews)

7. CloudTalk — Best for International Sales Teams

Best for: Sales teams working across multiple countries that need local phone numbers and reliable international call quality.

CloudTalk provides local phone numbers in 160+ countries and competitive international call rates. If your team is calling leads in Europe, Latin America, or Asia-Pacific alongside US contacts, it is one of the more straightforward ways to manage that coverage without adding separate tools.

Two things are worth checking before committing. SMS is not included in the base Lite plan. And Salesforce integration requires the Expert plan at $69/user/month, nearly three times the entry price. For teams evaluating the best HubSpot SMS integrations, CloudTalk’s HubSpot support is available at a lower tier.

Key features:

• Local phone numbers in 160+ countries
• Power dialer and auto-dialer (Expert plan only)
• Native HubSpot integration (Essential plan and above)
• Call recording, transcription, and analytics
• SMS support (Essential plan and above)

CRM integration: HubSpot is available on the Essential plan at $39/user/month. Salesforce requires the Expert plan at $69/user/month. The Lite plan includes no CRM integration.

SMS support: Available on Essential and above. Not included on the base Lite plan. Two-way SMS coverage and feature depth vary by country.

Pricing: Lite plan starts at $27/user/month. Essential is $39/user/month. Expert is $69/user/month with a three-user minimum.

Pros:

• Best international coverage of any tool on this list
• Strong call analytics and queue management
• Solid power dialer for high-volume outbound teams on the Expert plan

Cons:

• Salesforce integration nearly triples the entry-level cost
• SMS is not included in the base plan
• The Expert plan's minimum user requirement adds to the upfront commitment

G2: 4.4/5 (1,700+ reviews) | Capterra: 4.4/5 (260+ reviews)

8. Sakari — Best for HubSpot SMS Workflows

Best for: HubSpot-based teams that need a dedicated SMS platform for automated marketing and sales sequences, and don’t need calling.

Sakari is one of the original HubSpot SMS integration partners. Its native HubSpot integration is tight, workflow automation is well-supported, and the credit-based pricing is predictable. 

If your team runs automated HubSpot nurture sequences and wants SMS to slot in cleanly, Sakari works well for that use case.

It does not include calling. If your team needs both voice and text from a single platform, Sakari isn’t the right fit.

Key features:

• Two-way SMS with native HubSpot integration
• Automated SMS sequences triggered from HubSpot workflows
• Contact segmentation and personalized messaging
• MMS support
• SMS analytics and delivery reporting

CRM integration: Native HubSpot integration is one of Sakari’s strongest assets. Salesforce, ActiveCampaign, and Zapier integrations are also available.

SMS support: Full two-way SMS with HubSpot workflow automation. No calling features of any kind.

Pricing: Credit-based pricing starts at $25/month for 823 messages and scales up based on volume. Higher-volume plans are available up to 15,000+ messages per month.

Pros:

• One of the cleanest native HubSpot SMS integrations available
• Credit-based pricing scales with usage, not headcount
• Simple setup for HubSpot-native teams

Cons:

• No calling features at all
• Less suited to teams that need full pipeline visibility across calls and texts
• Shared inbox features are lighter than SMS-plus-calling platforms

G2: 4.4/5 (18 reviews) | Capterra: 4.5/5 (100+ reviews)

9. Textline — Best for Support-Heavy Teams

Best for: Teams with high inbound text volume that need strong shared inbox management and routing, particularly in customer support or customer success.

Textline is built around the shared inbox. Multiple team members can handle inbound conversations, transfer threads between agents, and leave internal notes on conversations. 

It’s used across healthcare, logistics, and B2C support teams that need HIPAA-compliant messaging.

The sales-specific features (outbound sequences, CRM deal-stage triggers, pipeline automation) are lighter in scope. Textline works best when the primary use case is managing inbound, not driving the outbound pipeline.

Key features:

• Shared team inbox with conversation assignment and transfer
• Automated greetings and away messages
• Salesforce, HubSpot, Zendesk, and Slack integrations
• HIPAA-compliant messaging option (available as an add-on)
• SMS and MMS support

CRM integration: Salesforce, HubSpot, Zendesk, and Pipedrive integrations are available. The CRM integration tier depends on the selected plan.

SMS support: Full two-way SMS with strong team inbox features. No calling.

Pricing: Textline does not publicly publish standard pricing. Plans are custom-quoted based on team size and message volume. 

Some sources report a starting price of around $20/user/month, but contact Textline directly for a current quote. Message credits are purchased separately in addition to the base plan fee.

Pros:

• Strong shared inbox management for high-volume inbound teams
• HIPAA compliance option for healthcare teams
• Clean interface with a short onboarding curve

Cons:

• Pricing is not transparent and requires a custom quote
• Outbound sales automation is limited compared to sales-first platforms
• No built-in calling

G2: 4.7/5 (370 reviews) | Capterra: 4.9/5 (160+ reviews)

10. Avochato — Best for Shared Inbox SMS at Scale

Best for: Operations and customer success teams managing high-volume inbound SMS with Salesforce as their CRM.

Avochato is an SMS-focused platform with strong native Salesforce integration and a shared inbox built for teams handling large numbers of simultaneous text conversations. It serves automotive, real estate, logistics, and healthcare teams that need HIPAA-compliant messaging at volume.

It does not include calling. And while the Salesforce integration is solid, HubSpot support is lighter. Teams primarily on HubSpot may find other tools on this list a better fit.

Key features:

• Shared inbox with conversation assignment, tagging, and routing
• Salesforce native integration with automatic logging
• Broadcast SMS and automated drip sequences
• HIPAA-compliant messaging
• API access for custom integrations

CRM integration: Salesforce native integration is Avochato’s strongest CRM connection. HubSpot integration is available, but less developed than the Salesforce side.

SMS support: Full two-way SMS with shared inbox management. No calling.

Pricing: Starts at $.08/message segment making it $40 per month/per user for 500 messages. . Scales up as you add message volume and user seats.

Pros:

• One of the better Salesforce-native SMS integrations for non-calling use cases
• Solid shared inbox for teams managing high inbound text volume
• HIPAA compliance for regulated industries

Cons:

• No calling features
• HubSpot integration is less capable than Salesforce
• Outbound sales workflow features are more limited than sales-first platforms

G2: 4.4/5 (190+ reviews) | Capterra: 4.7/5 (130+ reviews)

How to Choose the Right JustCall Alternative

Before you evaluate any tool on this list, nail down what specifically stopped working with JustCall. The answer narrows your options fast.

1. Figure out where JustCall actually broke down for your team

JustCall users tend to hit friction in one of three places. SMS conversations that don't sync back to the CRM cleanly. Two-way texting that feels limited compared to what reps actually need. Or a pricing model that made sense early but doesn't hold up as the team grows.

Which one is yours? That answer should drive every other decision.

2. Know your CRM before you pick a tool

This is where most teams waste time evaluating tools that won't work for them. For HubSpot teams, Salesmsg, Sakari, and Dialpad all have deep native integrations. For Salesforce teams, Salesmsg, Kixie, and Avochato are the stronger fits.

Quo and CloudTalk both require plan upgrades before Salesforce integration is even available. 

If you're researching the best SMS marketing software more broadly, always verify whether CRM sync is native or running through a Zapier connector. The difference in reliability is significant.

3. Be honest about how much your team actually texts

Some calling platforms list SMS as a feature, but build it as an afterthought. If reps are texting leads more than a few times a week, you'll feel the difference in deliverability, inbox depth, and how reliably messages log back to your CRM.

4. Run the real pricing math before committing

Per-seat pricing looks reasonable on a slide, but different on an invoice. 

A team of 10 at $35/user is $350/month before add-ons, upgrades for CRM access, or compliance tools. 

Credit-based pricing, as Salesmsg uses, ties cost to message volume rather than headcount, which tends to work better for teams that are still growing.

5. Sort out compliance before your first bulk send

10DLC registration is required by US carriers for business texting at any meaningful volume.

TCPA violations carry per-message financial penalties that add up fast. Any platform you choose should walk you through registration during onboarding, not hand you a help doc and leave you to figure it out.

What’s the Best JustCall Alternative for Your Business? 

The right answer depends on what specifically wasn’t working with JustCall.

Quo gets you live the same day at a lower per-seat price, making it a solid pick for teams that need simpler calling without a big budget. If you need AI calling features, then Dialpad is worth evaluating, though you'll need to upgrade to get the CRM sync.

Teams selling across multiple regions will find CloudTalk has the international coverage you need. Large organizations consolidating enterprise phone infrastructure tend to land on RingCentral.

But for sales, marketing, and support teams where SMS is the primary follow-up channel and the CRM is where everything needs to live, none of those tools were built for that workflow.

Except for Salesmsg. Here, you get two-way texting and calling from one number, automatic logging to HubSpot or Salesforce, and AI Agents that keep conversations moving when your reps are unavailable.

Start your 14-day free trial of Salesmsg and see how it compares.

Frequently Asked Questions

What is the best JustCall alternative for sales teams that use HubSpot?

For most HubSpot teams, Salesmsg is going to be the best fit. It has one of the deepest native integrations of any SMS and calling platform.

Calls and texts log automatically to contact records, workflows trigger based on deal stages, and reps can text directly from HubSpot without switching tabs. 

Most alternatives require Zapier or a third-party connector, or lock the integration behind a more expensive plan. Salesmsg does not.

What JustCall alternative supports two-way SMS, not just broadcasts?

Salesmsg and Kixie both support real two-way conversational SMS. Salesmsg also includes AI Agents that handle initial qualification conversations and book meetings before a rep steps in. 

Many calling platforms on this list treat SMS as a secondary channel with limited inbox depth. If your team needs genuine back-and-forth text conversations with leads, confirm two-way support explicitly with any vendor you evaluate.

What is the most affordable JustCall alternative?

Avochato starts at $.08/message segment for up to 5 users, making it the lowest entry price on this list, but it's SMS only with no calling. 

Quo starts at $19/user/month and is the lowest transparent starting price among tools that include both calling and SMS. Keep in mind that CRM integrations require the Business plan at $33/user/month. 

Sakari starts at $25/month for credit-based SMS but also has no calling. 

Salesmsg's credit-based pricing starts at $25/month and does not multiply with headcount, so smaller (and growing) teams often find it more cost-effective at actual usage volume than per-seat tools.

Can I replace both my calling tool and SMS tool with one platform?

Yes. Salesmsg handles both from a single number and inbox. Kixie and Dialpad also combine calling with SMS, though the depth of the SMS experience varies between them. 

If your team currently pays for two separate tools, consolidating saves money and removes the friction of reps switching between apps mid-conversation.

What is the difference between JustCall and Salesmsg?

JustCall is a calling platform with SMS added on. Salesmsg was built from the start as a two-way SMS and calling platform for sales, marketing, and support teams. 

The difference shows up in the shared inbox, conversation visibility for managers, CRM integration depth, and how compliance is handled during onboarding. 

If calling is your primary channel and texting is occasional, JustCall may be sufficient. If your team relies on SMS as the primary follow-up channel, Salesmsg is built for that workflow.

Do these platforms handle 10DLC compliance, or do I manage that myself?

Most reputable business SMS platforms now support 10DLC registration, which US carriers require for business texting. TCPA compliance also requires written consent before sending marketing messages. 

Salesmsg includes guided 10DLC onboarding with real support staff who walk your team through the full registration process. This matters especially for finance, healthcare, and legal teams where compliance is not optional. Before signing up for any platform, confirm 10DLC support and ask specifically about what the onboarding process looks like.