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Q4, 2023 - HubSpot Quarterly Updates

Explore the Q4 2023 HubSpot updates, highlighting the latest enhancements and features designed to optimize your CRM and SMS communication strategies

Summary

Welcome to the enhanced HubSpot experience! Explore our latest updates, starting with the Salesmsg Widget. Navigate intuitively, expand windows, and handle real-time events seamlessly. With streamlined workflows, craft tailored strategies using Salesmsg Custom Objects, speeding up client reach without intrusive calls. Say goodbye to duplicate messages; our system now automatically flags and prevents clutter, ensuring an efficient and clutter-free communication process!

Transcript

Hi everyone! As you know, we're all about making business texting smooth and powerful, especially when it's through HubSpot. Last quarter, we released a bunch of awesome features to make the integration even better. So here's a roundup of some of the key.

Ones since we released ringless voicemail, it has been a hit with many of our customers. We improved the feature even further with the addition of the newly added ringless voicemail action for HubSpot workflows. Now, we can expand your customer engagement campaigns with both SMS text messages and ringless voicemails through Salesmsg.

For our HubSpot users, with Salesmsg you now have even more power in your hands: beyond the standard HubSpot objects you can now send SMS messages through custom object workflows with Salesmsg, and it's super flexibility. You can specify the recipient's phone field as an object token, or simply text all contacts associated with your custom object.

Send mass text messages from CRM workflows and platforms like HubSpot, Salesforce or ActiveCampaign without the worry of contacting someone twice. Salesmsg now automatically identifies duplicate contact, ensuring no one receives the same message more than once.

Last but not least, the Salesmsg Widget in HubSpot got a bunch of UI improvements, showing you a complete list of conversations you've had with the contact. You're reviewing, but also giving you the ability to switch inboxes and review conversations with other contacts. That's a wrap for this update!

Jump over to feedback.sales.com and tell us how we can make the HubSpot even better for you! Thanks for watching and happy texting!

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