During the webinar, the Salesmsg team showcased several new features and updates to their platform. One of the major updates is the ability to send and receive text messages via email, which can help businesses better manage their communication channels. They also highlighted a new feature that allows users to group their inboxes together and customize their view, making it easier to prioritize conversations and work more efficiently. The team also announced the launch of two-factor authentication, a new security feature to help ensure the right people have access to sensitive conversations. They emphasized the importance of data security and encryption in their platform, especially for industries that deal with sensitive information, such as mortgage finance and healthcare. Throughout the webinar, the Salesmsg team emphasized the importance of customer feedback in driving their product roadmap. They invited users to share their thoughts and suggestions for new features and integrations on their feedback platform. Finally, the team announced that they will be launching a monthly webinar series in 2023 focused on best practices and practical application of SMS for specific business purposes. They encouraged users to provide feedback and use cases to ensure the webinars are as valuable as possible. Overall, the Salesmsg team demonstrated a strong commitment to meeting the evolving needs of their users and providing a secure, efficient platform for customer engagement via text messaging.
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