Hi everyone, I’m back with the monthly product update, featuring some great improvements and new features. Let’s walk through them together.
First up, we’ve made it easier to make sure you’re on the right plan for your usage. If you see a yellow outline on your avatar, that means you may not be on the most cost-effective plan. If you’re on a Standard plan, you can instantly view the recommended upgrade, see exactly how much you could save, and confirm with just one click. On the other hand, if you’re on a Custom plan, you’ll have the option to connect directly with our team — whether that’s booking a call, starting a live chat, or requesting a callback. It’s a simple way to optimize your spend without digging through usage reports yourself.
Next, we’ve improved how you manage skipped contacts and broadcasts. You’ll now see a more detailed breakdown of contacts who would not receive your message and why — whether that’s an invalid number, an opt-out, or any other issue. You’ll know before sending, so you can clean up your list and make adjustments ahead of time.
As you know, we recently introduced RCS as a new messaging channel in Salesmsg. Now you can use RCS with triggers, allowing you to automatically send RCS messages based on webhooks from other apps you already use. This means richer, more interactive messaging — fully automated.
And finally, a small quality-of-life improvement for team management: when removing a team member from Salesmsg, you can now automatically reassign all the automations they created, including AI agents, workflows, campaigns, keywords, and triggers. This helps ensure nothing breaks and your business continues running smoothly.
That’s all for this monthly update. Thanks for watching! As always, we’d love to hear your feedback, and I’ll see you next month.
