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November, 2025 - Product Updates

New AI tools, stronger HubSpot call tracking, and easier number management to keep teams organized and productive.

Summary

In this video, we’re rolling out new Salesmsg updates that make calling and AI even smarter.
You’ll see how to take live call notes inside HubSpot, set call outcomes and types right from the call widget, and explore speaker-labeled transcripts for clearer AI summaries.
Plus, we’ll show you how to instantly generate better AI prompts with one click.
Let’s dive in and see what’s new this month in Salesmsg!

Transcript

Hi everyone! I’m back with another monthly product update, bringing you great improvements to calling and AI.
So, let’s dive right in.

First up, two great enhancements for teams using Salesmsg Calling inside HubSpot.
You can now capture call notes during live calls - perfect for jotting down key details while they’re fresh, without switching screens or waiting until after you hang up.

And right from the call widget, your team can now set both the call outcome and call type, either during the call or right after it ends. These updates help your team capture important context on every call without adding extra work afterwards.

Next, your AI call transcripts are getting a big usability upgrade.
Transcripts are now automatically broken down by speaker, making them much easier to read and analyze. This also improves the quality of your AI summaries, giving you cleaner insights and better context for every conversation.

And finally, crafting effective prompts for your AI agents just got a whole lot easier.
Simply describe the key information you want the agent to focus on, and with one click, Salesmsg will generate an enhanced prompt - optimized to build on your original idea. It’s a fast, simple way to get better results from your AI agents.

That’s it for this monthly product update. Thanks for watching, and I’ll see you next month!

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