One of the core values of Salesmsg is to "Integrate" and to bring the power of text messaging to other third party platforms. Today, we're excited to officially announce our integration with the popular marketing automation software, ActiveCampaign.ActiveCampaign is a fast growing and simple marketing automation platform that brings a email, funnels, and a sales CRM into one unified software.Here's the big problem...If you use ActiveCampaign and have tried their internal text message system, you've probably noticed one of it's big glaring problems: you can ONLY send outbound texts.So when people reply to those texts, well... you never get the replies. This leaves you with no way to respond and your customers waiting to hear back from you.Our deep integration with ActiveCampaign allows users to integrate Salesmsg's two-way texting messaging software into their existing Automation campaigns to send and receive text messages from real local numbers.
We've gone deep with ActiveCampaign to give you some amazing texting capabilities. So once you integrate your ActiveCampaign account with Salesmsg, here's some of the great unlocked features you'll have access to.
Automate Your Outbound Texts Messages (Workflows)
Using ActiveCampaigns "Automations" and Salesmsg's "Workflows", you can easily create and personalize your text messages to add to your existing campaigns to send to your contacts.From Salesmsg, you can insert merge fields and personalize your text messages based off your ActiveCampaign contact data.
Reply to Your Contacts in Real-Time
When people reply to your text messages, you can easily respond to them from within your Salesmsg account in real-time. To your contacts, they receive a text message like from any other 10-digit number and you simply respond to their text just like you would any text.
Create Canned Messages for Faster Replies
Using Canned Messages, you can easily insert a pre-written message, along with merge fields, to quickly create, personalize, and send your texts. These will save you a lot of time!Plus, as the admin you can create Canned Messages for your whole team to use. Create, edit, and deploy to your entire organization.
Instantly Merge in Custom Field Data in Replies
From the conversation, you can also merge in your contacts data that exists in ActiveCampaign straight into your text. For example, if you have their Appointment Date on a custom field on their record, you could insert that data straight into your text message reply.
Apply Tags, Notes, and More From Chats
From your chats, you can easily apply tags, add notes, and view the contact record in just one click.Now, you'll have total control of your ActiveCampaign contacts, the conversations, and your automations.
Automatic Note Creation for Entire Conversations
We take things a step further and will automatically create a Note on the contact record with the entire text message conversation. Forget what your text message chat was about? You'll be able to see your entire conversation from their record.You can choose to create a note for each incoming and outgoing message or select to have the day's conversation post over in one note.
Oh, The Possibilities!
There's so many ways that you can now use two-way text messaging with your ActiveCampaign account or clients accounts. Here's just a few ways that should get your brain going with ideas.
When a payment fails, sends out a text message to initiate a conversation to get the payment updated. Provide a link to a page so they can update their credit card.
Scheduling/Re-Scheduling, Confirming, Reminding, and Canceling Appointments
If you schedule appointments, then you'll definitely want to send people a text message confirmation, reminder, and a way for them to chat with someone at the other end of your Salesmsg line to cancel and reschedule.People appreciate texting as a way to chat with business and this is a great way to get things done fast!
Having a tough time getting in touch with new leads over the phone? Send them a text message and chat with them in real-time. Use ActiveCampaigns automations to automate your outreach and fill your texting inbox full of responses.
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