Salesmsg Monthly Feature Update for November 2026.Never lose a waiting caller, stop all outgoing messages in one click, and get a weekly AI agent recapWelcome to the November update. This month brings five new features to Salesmessage: callback requests, Emergency Stop, call tags, required call recording, and a weekly AI agent recap.Callback Requests First, callback requests. You set them up in an inbox's call flow.In a Call queue or IVR step, turn on Request a callback and pick a key. Callers press it to get a call back, instead of waiting on hold.Your team gets an internal note right away, and every request lands on the Calls tab.The new Requested callback filter keeps each request in view until someone calls or texts the contact back.Emergency Stop Next, Emergency Stop. When a send goes wrong, Owners and Admins can pause every outbound message in one click.It blocks messages from workflows, broadcasts, integrations and the API, with no credits charged.Inbound messages and calls keep working. Sending stays paused until an Owner or Admin resumes it.When you're ready, resume sending just as quickly. Sending is back on.Call Tags Reps can now tag contacts right from their calls.While a call rings, connects, or wraps up, open the new Note and Tags tab, including in Power Dialer sessions.The tag is added at once. Tags you add sync to HubSpot, so your follow-up workflows there can start from them.Record Automatically You can now require call recording on specific inboxes.Turn on Record automatically, and every call in this inbox is recorded. It cannot be paused or stopped, whether on web, mobile, or the API.Inboxes that handle sensitive details, like payment information, can keep recording optional.Weekly AI Agent Recap And every Monday, AI agent owners get a weekly recap.It shows how many conversations your agents handled, handed off to your team, and booked as meetings over the past week.Click View agents to review or fine-tune any agent.Thanks for watching. Do you have any questions? Reach out anytime
