Discover 13 amazing business texting features released for sales, marketing & support reps using HubSpot, Infusionsoft, & more!
Discover the 13 amazing business texting features we released in 2020! If your job has anything to do with selling, marketing, customer support, or managing a team, these features are for you.
Sending high-volume messages such as alerts, notifications, or verifications in seconds has always been one of key features of the Salesmsg platform. Now, if you are a HubSpot user, you can do it from your HubSpot Workflow directly.
Check out the HubSpot SMS Salesmsg integration.
Another great enhancement to Salesmsg and HubSpot integration is here. You can now send & receive texts right from your HubSpot deals to the associated contacts.
Keeping track of Deal Activities has become even easier from your Deal Record Timeline. Now, if you are a HubSpot user, you can send a messages using Salesmsg Widget. You will see a send record associated with an appropriate Deal in the Deal Record Timeline.
Once your Hubspot, Infusionsoft, Pipedrive, or ActiveCampaign is integrated with Salesmsg, you can text any contact immediately from within Salesmsg without any messy exporting. Plus when you change a contact's name, phone, or email from your CRM, it's updated in Salesmsg automatically!
This neat little feature makes sure SMS conversations from leads, prospects, clients, customers, students, whatever you call them… people who already have a point of contact, get routed and responded to from the exact right person on your team.
No confusion or weird oops moments!
Repeating the same action dozens of times is not fun. Our “bulk operations” enhancements allow Salesmsg iOS and Salesmsg Android users to close, mark unread, and tag multiple conversations with a single click.
Now every time a message hits your shared team inbox, you can read and reply to it from the iOS or Android app! There’s no work needed to get this working. If you’ve already got a shared or team inbox set up and you’re shared on that inbox, it will automatically appear for you in the app.
Need to insert a piece of customer information that is stored in your CRM? Just search for the merge field and Salesmsg will insert the data into your text. No copy and pasting necessary!
You can now easily create conversations notes (that only you can see) within any conversation. Simply click the notes icon to switch into notetaking mode.
Place a call from your native mobile number. You can now make voice calls within the mobile app. Simply click the phone icon in the upper right corner of your screen when you’re within a specific chat.
You can now nearly “1 click reply” to common incoming sales, support, and marketing messages using “Canned Messages” inside the Salesmsg iOS and Android app.
Designed for account owners and admins, you can track five critical stats which highlight how you, your team, and shared inboxes are performing.
We’ve made it easy for you to visualize the number of message segment sent and received, new contacts added, as well as track opt-ins and opt-outs over any period of time you desire!
We want you to schedule messages with confidence and not worry about any extra effort if a contact replies. That’s why we made this super simple feature.
Next time you finish writing a message inside of Salesmsg webapp, look for the clock icon close to your message character count. Click that icon, set the day and time, and then hit the toggle to turn on “Stop on Response”.
That wraps up our 2020 year in review! If there’s something you want us to build, send us a Feature Request. Plus, check out the article 20+ Sample Text Messages to see what messages to send to your customers. You'll also see other feature requests from other customers as well. And if you’re not yet customer and want to try us out, go to SalesMessage.com to sign up for your free 14-day trial!
And finally check out our popular business texting articles like this one...
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