Salesmsg has released a number of great new features and improvements this month. Intercom users can now send and receive text messages natively from the platform thanks to the Salesmsg Intercom integration. The Chrome extension now allows you to search conversations and add media such as photos, images, and documents. The Forward Directly to Voicemail feature has also been added to reduce stress when unable to answer incoming calls. The Merge Field allows you to customize images with customers’ names, and Shareable Message Links help manage critical customer conversations by generating a link to a specific message in a conversation to share with team members.
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