November 2021

Salesmsg Product Updates

Group Messaging, HubSpot Calling, Contact Exporting, and More...

New

Group Messaging

The much-requested Group Messaging feature is finally part of Salesmsg. Now you can engage multiple customers in the same conversation. You can now easily start a new group conversation or add more recipients to an existing one. If you create a group of recipients whom you have already communicated with, then you are taken back to the existing group conversation for consistency.

November, 2021 - Product updates

New

Group Messaging

The much-requested Group Messaging feature is finally part of Salesmsg. Now you can engage multiple customers in the same conversation. You can now easily start a new group conversation or add more recipients to an existing one. If you create a group of recipients whom you have already communicated with, then you are taken back to the existing group conversation for consistency.

New

Make Calls From Hubspot

The Salesmsg HubSpot app got a major improvement this month. You can now rely on the native integration of Salesmsg calling to reach out to all your HubSpot Contacts without leaving the application. Simply select Salesmsg as your calling provider, and you will be to make and receive calls with one click.

November, 2021 - Product updates

New

Make Calls From Hubspot

The Salesmsg HubSpot app got a major improvement this month. You can now rely on the native integration of Salesmsg calling to reach out to all your HubSpot Contacts without leaving the application. Simply select Salesmsg as your calling provider, and you will be to make and receive calls with one click.

Improvement

Export Your Salesmsg Contacts

For many Salesmsg users, the platform has become a key store for contacts. You can now export your Salesmsg contacts with one click. You have the option to select all your contacts for export or filter out only a subset of the contacts for exporting based on a Segment. The contacts you chose to export will be emailed to you in a CSV file format.

November, 2021 - Product updates

Improvement

Export Your Salesmsg Contacts

For many Salesmsg users, the platform has become a key store for contacts. You can now export your Salesmsg contacts with one click. You have the option to select all your contacts for export or filter out only a subset of the contacts for exporting based on a Segment. The contacts you chose to export will be emailed to you in a CSV file format.

Improvement

Import & Map Custom Fields

Each business tracks slightly different attributes about its customers, hence the need for custom fields. You can now rely on this improvement to import your contacts with all the custom fields you wish to add. Salesmsg will automatically recognize phone numbers and emails, and for the rest of the fields, you have the ability to map them to existing custom fields or create new ones on the fly.

November, 2021 - Product updates

Improvement

Import & Map Custom Fields

Each business tracks slightly different attributes about its customers, hence the need for custom fields. You can now rely on this improvement to import your contacts with all the custom fields you wish to add. Salesmsg will automatically recognize phone numbers and emails, and for the rest of the fields, you have the ability to map them to existing custom fields or create new ones on the fly.

Improvement

Manage ShortCode Broadcasts

Prior to this improvement, it was not easy to gauge the effectiveness of a broadcast made through a ShortCode. It was not obvious for the user how many messages were delivered and how many failed. Now with the enhanced reporting metrics for ShortCode broadcasting, you understand exactly how your broadcast is performing.

November, 2021 - Product updates

Improvement

Manage ShortCode Broadcasts

Prior to this improvement, it was not easy to gauge the effectiveness of a broadcast made through a ShortCode. It was not obvious for the user how many messages were delivered and how many failed. Now with the enhanced reporting metrics for ShortCode broadcasting, you understand exactly how your broadcast is performing.

November, 2021 - Product updates

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