February 2023

Salesmsg Product Updates

Away Status, Conversation Assignment, Undo Sent Messages, Message Forwarding, Clean up Contacts & More!

NEW

Away Status

Manage your availability with Away Status. Turn it on if you are taking time off, or even stepping away for an appointment. When set to away, you'll be skipped from Round Robin assignment. That way your inbound messages are always routed to available team members.

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February, 2023 - Product Updates

NEW

Away Status

Manage your availability with Away Status. Turn it on if you are taking time off, or even stepping away for an appointment. When set to away, you'll be skipped from Round Robin assignment. That way your inbound messages are always routed to available team members.

NEW

Conversation Assignment

Ensure your customer interactions are handled by the right team member with the new Conversation Assignment rules. You can assign manually, spread conversations evenly with Round Robin assignment or assign based on CRM contact properties.

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February, 2023 - Product Updates

NEW

Conversation Assignment

Ensure your customer interactions are handled by the right team member with the new Conversation Assignment rules. You can assign manually, spread conversations evenly with Round Robin assignment or assign based on CRM contact properties.

NEW

Undo Sent Messages

Don't sweat typos! With just one press of the "Undo" button, you can save the day. Plus, you can make it your default setting for every outgoing message. You have 5 seconds to recall the message, or you can also send it instantly.

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February, 2023 - Product Updates

NEW

Undo Sent Messages

Don't sweat typos! With just one press of the "Undo" button, you can save the day. Plus, you can make it your default setting for every outgoing message. You have 5 seconds to recall the message, or you can also send it instantly.

NEW

Message Forwarding

Say goodbye to copying and pasting messages you want to share. Forward text messages to customers or colleagues in just a few clicks. You can search the contacts you want to forward the message to, and can pick which number to forward from all without leaving the conversation you are on.

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February, 2023 - Product Updates

NEW

Message Forwarding

Say goodbye to copying and pasting messages you want to share. Forward text messages to customers or colleagues in just a few clicks. You can search the contacts you want to forward the message to, and can pick which number to forward from all without leaving the conversation you are on.

NEW

Clean up Contacts

Keep your contacts list neat and organized with the new Contacts Cleanup feature! Quickly unify duplicates, and manage unlinked CRM contacts in one go. You get a prompt every time you have a duplicate or unlinked contact, to ensure you your contacts list is always up to date.

Start Your 14-Day Free Trial
February, 2023 - Product Updates

NEW

Clean up Contacts

Keep your contacts list neat and organized with the new Contacts Cleanup feature! Quickly unify duplicates, and manage unlinked CRM contacts in one go. You get a prompt every time you have a duplicate or unlinked contact, to ensure you your contacts list is always up to date.

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