Slack Integration

Send, receive, and manage business SMS conversations right from Slack.

Slack Integration

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Slack Integration

Send & Receive Texts From Slack

If your team uses Slack on a daily basis, then our new seamless Salesmsg Slack integration is your next favorite tool. From now on, your team will be able to start an SMS conversation with your customers within seconds and receive Slack SMS texts without having to switch between the tools.

Slash Command for Slack SMS

Start a new Salesmsg text message conversation in no time with the a Slack slash command. Simply type /salesmsg-send type the text message you want to send. Once you start that thread, all further incoming and outgoing messages are viewable in the Slack thread for you and your team to quickly reply.

Slack Integration
Slack Integration

Reply in Slack Threads

To build stronger customer relationships all you need is a smooth way to communicate with your customers. Replying to your conversations in threads will help you do just that. Your team members can open and close conversations as well as reopen closed conversations as necessary.

Assign Conversations to Your Team

Assigning incoming conversations to the appropriate team members is very easy. Just click on Assign Member from the drop down and chose the right team member to assign the conversation to. If you have Round Robin assignment set in Salesmsg, then incoming conversations will be automatically assigned.

Slack Integration
Slack Integration

Add Private Notes

To help you better collaborate in Slack, you can leave conversation notes in Salesmsg SMS threads. This feature is perfect for answering questions, coaching your team members, and more. Conversation notes are only visible to those have access to the Salesmsg slack channels.

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