Hi everyone! I've got some exciting news to share today: the much-anticipated Salesmsg AI Textbot is now in open beta. This feature gives you the ability to qualify your leads in a much more effective, smarter way. So, if you want to scale your lead qualification process, now you can - with your very own AI-powered Textbot that will text customers on your behalf.
Let me show you in this video how you can set up your AI Textbot in just a few minutes. First, you'll give your Textbot a name and set the enrollment criteria to decide which contacts the Textbot should engage with. You have full control over who enters the conversation, using criteria like opt-in source, contact tags, or any other rules you choose.
Now comes the fun part - customizing your Textbot! Start by setting up the first message the Textbot sends. From there, to make your Textbot smart, you will define the goal of the conversation and provide some background info about your company. This helps the Textbot respond confidently in the tone and style that fits your brand, whether that's professional, friendly, or somewhere in between.
Next, you will set up the fields you want to collect from your prospects - things like their email, the best time for a call, team size, or anything else. You can collect up to five fields and even create custom fields to match your specific needs. The Textbot will handle the conversation, gathering these details on your behalf.
Once you have defined the Textbot's goal, you will set up what happens next. If all the required info is collected, the Textbot can trigger a success action like sending a thank you message or tagging the contact. If things don't go as planned, or the contact does not reply, you can create a fallback action, such as sending a follow-up message or adding a note for a team member to follow up later.
Before going live, you can test your Textbot and refine the setup until you're happy, before it sends out a single text. Doing this will not consume any message credits. Once your Textbot is live, you will be able to monitor all its conversations in real time. If you notice a conversation that needs your personal touch, you can step in at any point and claim that conversation with one click.
As for analytics, you will get insights into everything the Textbot is doing. You will see how many conversations are in progress, completed, abandoned, or even manually stopped by you. This data helps you fine-tune your Textbot's performance and make informed decisions on how you engage your leads.
Jump into the open beta today and try out Salesmsg AI Textbot! It's like having a superpowered team member working around the clock. We will be making lots of enhancements over the next few weeks, and we can't wait to hear your feedback.
Thanks for watching!
