Business Calling Software | Call, Route & Record

Business calling software

The calling platform businesses trust to never miss a lead

Call leads and customers directly from Salesmsg with built-in compliance, CRM context, and mobile-first flexibility.

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4.7 on G2

4.6 ease of use on Capterra

Calling built for modern revenue teams

Reach more people faster with verified caller ID and local presence.

Stay in context with CRM data, call history, and notes.

Work from anywhere with powerful mobile and web calling.

Never lose follow-up with call outcomes, filters, and conversation history.

Build trust at scale with built-in calling compliance.

One calling experience. Every workflow covered

Call, record, and never miss a conversation

Start calling in minutes, no extra tools needed.

Trigger SMS from any automation workflow

Automatic or on-demand call recording, saved as MP3

Hold, mute, and keypad controls — all during the call

Custom voicemail greetings so you never miss a lead

Call Whisper gives your team context before they pick up

Route every call the right way

Stop guessing who should answer. Let your rules decide.

Call everyone at once or use a round-robin rotation

Stack up to 5 routing steps each with its own rules and timing

Route calls automatically to the contact's HubSpot owner

IVR phone tree lets callers send themselves to Sales or Support

No answer? Calls fall back to voicemail automatically

Call more people in less time

Your team's outbound output, multiplied.

Power Dialer auto-dials the next contact upon call completion

Pause, skip, or pick up tomorrow: sessions save where you left off

Transfer or conference in a teammate mid-call with one click

Turn every call into clear next steps with AI

Stop replaying recordings. Start acting on insights.

Every call can be transcribed automatically with speaker labels

AI summarizes key points and next steps in seconds

Insight Cards show contact details and CRM data live during calls

Take notes mid-call and save to the conversation automatically

Push summaries and transcripts straight to your CRM

Never miss a call with an AI calling agent

An AI voice agent that picks up when your team can't – 24/7.

Quick setup with templates

AI agent is trained for on-brand answers

Calls can ring your team first, or go to the AI agent

Built-in analytics track AI vs. human-answered calls

Drop a voicemail without ever ringing their phone

A personal touch at scale, without interrupting anyone's day.

Drop a ringless voicemail directly into your contact's inbox

Automate or send voicemail drops to your entire list

Record your own message or pick from your media library

Schedule voicemail drops just like you schedule text broadcasts

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Everything you need to call like a pro

Inbound & outbound calling

Click-to-call from any conversation or the dial pad.

Call recording

Automatic or on-demand, saved as MP3.

AI summaries & transcription

Key points, next steps, and speaker labels instantly.

Smart call routing

Round robin, simultaneous, linear, or CRM-based.

Power dialer

Auto-dial through your contact list at your pace.

AI calling agent

An AI agent that picks up when your team can't answer and collects caller info around the clock.

Conference calling

Add teammates or external numbers mid-call.

Call queue

Visual queue with hold music for high-volume inbound.

IVR (Interactive voice response)

"Press 1 for Sales" — callers route themselves.

Voicemail & call whisper

Custom greetings + context messages for your team.

Ringless voicemail

Drop a message in their voicemail without ringing.

Caller ID & compliance

STIR/SHAKEN, CNAM, and Business Profile built in.

Every call, logged where your team works

Call recordings, transcripts, and AI summaries sync with your CRM.

See all integrations

Trusted by 3,500+ businesses

“Instantly increased response rates by 52%

From task automation to workflow integration, Salesmsg has allowed us to move forward and innovate getting us an almost immediate increase in response rate by 52%. Everyone loves the service too! So glad I found Salesmsg!

Joe Ben-Zvi

COO

“15X ROI in less than
an hour

WOW! We started using Salesmsg on Monday morning and in less than an hour received 15X ROI on our initial investment! We absolutely love how easy Salesmsg is to engage with our leads and customers with texting.

Sarah Bigby

Sales specialist

“72% increase in outreach engagement

We were limited to emails and leaving voicemails when a client was unavailable to answer the phone. The advantage Salesmsg gives us is quicker response times and a contact strategy increasing our outreach engagement by 72%!

Kevin Jimeno

CEO

Frequently asked questions

How much does calling cost?

Calls are 1 credit per minute (inbound and outbound). Transcription adds 1 credit/min. Ringless voicemails are 2 credits each.

Do I need a separate number for calling?

No. Your Salesmsg number handles both texting and calling.

Can I keep my existing phone number?

Yes. You can port your existing number to Salesmsg.

Can I make calls from my cell phone using Salesmsg?

Yes. You can place and receive calls using the Salesmsg mobile app on Wi-Fi or cellular.

Are calls logged automatically?

Yes. Calls, outcomes, notes, and messages are all saved to the conversation and CRM when connected.

Does Salesmsg support HubSpot calling workflows?

Yes. You can sync call types, route calls based on HubSpot owners, and trigger actions from calls.

What CRM integrations support calling?

HubSpot, ActiveCampaign, Salesforce, Pipedrive, and 1,000+ tools via Zapier. AI summaries and call logs push directly to your CRM.

Is there a Power Dialer?

Yes. No contact limit, no extra cost. Queue contacts and auto-dial at your pace.

Can I record calls?

Yes. Automatic recording in settings, or start manually during any call. Saved as MP3 in the conversation thread.

How does call routing work?

Up to 5 distribution rules per inbox: simultaneous ring, round robin, linear round robin, or CRM-based routing via HubSpot.

Can I route calls to specific reps or teams?

Yes. Use inbox-based rules or CRM-based routing to ensure calls reach the right person.

How does calling compliance work?

All customers receive basic STIR/SHAKEN attestation. Advanced compliance features like CNAM are available for teams that rely heavily on calling.

Is calling available on mobile?

Yes. Full calling support is available in the Salesmsg mobile app with continued enhancements planned.

Ready to power up conversations? It’s your call

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