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New! Call Waiting

Seamless Control: Elevate Your Calls with Salesmsg Innovative Call Waiting Feature!

Summary

In this quick video, we introduce Salesmsg Call Waiting feature. We place a call, demonstrate how the pause button mutes and holds both parties during a recorded conversation. The video emphasizes the feature's user-friendly design, offering enhanced control over your calling experience.

Transcript

Hello, Salesmsg! Anton from product marketing here. In this short video, I would like to walk you through one of our calling features, call waiting.

In order to demonstrate, I will call myself from my mobile phone. So now I can answer this call, and it's just a regular ongoing call. However, you can see we have the pause button or put on hold button. When I press it, as you can see, I am put on mute, and the participant is put on hold. This happens because if you have recording enabled for your calling, the recording is still ongoing. To have a proper pause in the recording, we mute both the participant and yourself. I can then resume this call, and the participant comes back to the call. The timer still keeps going, and then I can simply end it. That's it.

Thank you.

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