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New! Call Transfer

Learn about the new call transfer feature at Salesmsg, enabling seamless call handling and improving your customer communication experience.

Summary

Discover Salesmsg Call Transfer feature in this brief video overview with Anton from product marketing. Learn how the seamless process allows users to transfer incoming calls from one inbox to another effortlessly. Improve communication management by efficiently redirecting calls with a simple button press.

Transcript

Hello, Salesmsg! Anton from product marketing here. In this short video, I would like to walk you through one of our calling features: call transfer. In order to demonstrate how it works, let me make a call from my phone. Here we have an incoming call that I can answer, and here you can see a couple of more features. The one that I'm walking through is the transfer option. If I press this button, as you can see, the call is put on hold, I am put on mute, and here I can find my second inbox to which I can transfer the call. When I press it, the transfer starts, and the call is redirected to another inbox. That's it.

Thank you.

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