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April, 2025 - Product Updates

See what’s new this month - smarter team management, better media controls, and a cleaner inbox experience.

Summary

In this month’s Salesmsg product update video, we’re rolling out powerful new features to enhance how your team collaborates and manages conversations. You’ll see how inviting teammates to multiple inboxes is now a breeze, how role-based contact creation gives you more control, and how the new Media Library makes organizing files easier than ever. Plus, we’ve added a way to hide calls from your conversation view - so your messages and notes stay front and center. Watch the full update to see everything in action!

Transcript

Hi everyone! I am back with another monthly product update video, with some very exciting features and improvements to make your Salesmsg experience even better.

So, let's take a look.

First up, inviting new team members just got a whole lot easier. You can now add them to multiple inboxes right when you send the invite—just pick existing inboxes and select as many as you need. No more adding them one by one.

Next, a little more control for your team: you can now set which roles are allowed to create contacts. For example, you can keep contact creation limited to managers and admins, and only give view access to other roles.

You don't need to be in a conversation anymore to manage your media files. Head over to Settings and you'll find the Media Library ready to go. Add, delete, organize, and download - all from one place.

If your conversation timelines are getting crowded with calls, you can now hide them with a click. Just hit the three dots and select “Hide Calls.” Your messages and notes stay front and center. And of course, calls are still available under the Calls tab.

That's a wrap for this monthly product update. Thanks for watching, and I'll catch you in the next video!

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