July 2026 Salesmsg Product Updates: Handle More Calls, Track Every Credit, And More
Five July updates — simultaneous call handling, credit tracking by automation, in-app system health, smarter member invites, and reassignment permissions.
NEW
Track Credit Spend By Workflow, Agent, and Broadcast
Filter, sort, and export a full breakdown of credit usage across every automation source in one view. Stop guessing which workflows are worth running and start making decisions with real numbers.
NEW
Track Credit Spend By Workflow, Agent, and Broadcast
Filter, sort, and export a full breakdown of credit usage across every automation source in one view. Stop guessing which workflows are worth running and start making decisions with real numbers.
NEW
Handle Multiple Incoming Calls Without Dropping Anyone
See every simultaneous caller in one popup with their details. Accept or decline individually, put the active call on hold to pick up a waiting one, and let Salesmsg resume held calls automatically when you hang up.
NEW
Handle Multiple Incoming Calls Without Dropping Anyone
See every simultaneous caller in one popup with their details. Accept or decline individually, put the active call on hold to pick up a waiting one, and let Salesmsg resume held calls automatically when you hang up.
NEW
Check System Health From Inside Salesmsg
Find a live Status panel and Performance dashboard under the new System section in Settings, visible to every team member. When something feels slow or off, your whole team can check for themselves in seconds.
NEW
Check System Health From Inside Salesmsg
Find a live Status panel and Performance dashboard under the new System section in Settings, visible to every team member. When something feels slow or off, your whole team can check for themselves in seconds.
NEW
Invite Members Before Assigning Them An Inbox
Select "Assign later" in the member invite flow to skip inbox and number assignment entirely at onboarding. No surprise charges, no auto-created inboxes, no clutter in your account.
NEW
Invite Members Before Assigning Them An Inbox
Select "Assign later" in the member invite flow to skip inbox and number assignment entirely at onboarding. No surprise charges, no auto-created inboxes, no clutter in your account.
NEW
Control Who Can Reassign Conversations By Role
Toggle a new "Can reassign conversations" permission per role to block specific team members from changing conversation ownership. Reps keep working normally — only reassignment is restricted.
NEW
Control Who Can Reassign Conversations By Role
Toggle a new "Can reassign conversations" permission per role to block specific team members from changing conversation ownership. Reps keep working normally — only reassignment is restricted.
Text & call from your phone
Text on the go like you usually do. Now with super powers.
The best way to get something done is to start
Sign up here for a 14-day trial and be on your way to engaging with your customers faster than ever before.
