Pipedrive texting and calling, built right in.

Send SMS, make calls, and trigger automations directly from any Pipedrive deal or contact — every conversation logged automatically, no tab switching.

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Native Pipedrive Integration

Text and call directly from Pipedrive People and Deal records. Every message logs to the timeline automatically.

Bidirectional Sync

Make and receive calls with full deal context. No switching between platforms or losing conversation history.

Deal Stage Automations

Trigger SMS messages when deals move stages, activities complete, or new leads enter your pipeline.

How Pipedrive Texting and Calling Integration Works

Text prospects within minutes of lead creation, follow up instantly when deals move stages, and keep every conversation logged to your pipeline without leaving Pipedrive.

Two-Way Messaging

Text Pipedrive Contacts Without Leaving the Deal

Send and receive SMS and MMS directly from the Pipedrive widget — no switching tabs, no copy-pasting numbers. Every conversation happens right where you're already working.

Send SMS and MMS from any Pipedrive People or Deal record

Receive replies instantly in the same widget thread

Attach images, files, and links without leaving Pipedrive

Contact & Data Syncing

Keep Your Pipedrive Pipeline and Contacts in Sync

Sync contacts automatically between Pipedrive and Salesmsg in real time. Map custom fields, align user ownership, and make sure every conversation has full CRM context.

Real-time contact sync so Pipedrive data is always current

Custom field mapping for personalized Pipedrive messages

User mapping to align rep ownership across both platforms

Click-to-Call Integration

Call Pipedrive Contacts With Full Deal Context

Make and receive calls inside Pipedrive with full deal history and contact details at hand. Every call logs automatically to the Pipedrive timeline.

One-click calling from any Pipedrive contact or deal record

Inbound call routing to the right rep without leaving Pipedrive

Call recordings and notes synced to Pipedrive CRM

Automatic Timeline Sync

Every Text and Call, Visible to the Whole Team

Every message and call syncs to the Pipedrive deal timeline automatically. This way anyone on your team can see the full conversation history and pick up where you left off.

Inbound and outbound messages logged to Pipedrive deal timelines

Full conversation context visible to every team member

No manual updates — activity logs to Pipedrive automatically

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Trusted by some of the best companies in the world...

Brian Moran

CEO, CO-FOUNDER

Salesmsg tripled our sales in 60 days!

For my mother-in-laws dance studio, we tried everything: local ads, Instagram, Facebook ads, Yelp, even the Yellow Pages, but it wasn't until we started texting with Salesmsg that everything changed. We TRIPLED the business in less than 60 days!

What Pipedrive users say about Salesmsg

“Instantly increased response rates by 52%
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From task automation to workflow integration, Salesmsg has allowed us to move forward and innovate getting us an almost immediate increase in response rate by 52%. Everyone loves the service too! So glad I found Salesmsg!
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Joe Ben-Zvi

COO

“Immediate ROI in our first week!
‍

This is the app we've been dreaming about after months of manually using other phone line services that didn't integrate with our CRM. Our team finds it incredibly easy to use. It's a no-brainer must-have tool for your business.
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Patrick Conley

CEO

“The BEST SMS app!
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‍

This is one of the best SMS and call apps I have encountered so far. It integrates with ActiveCampaign and also lets me record calls. The call quality is great and the setup is easy. The customer support is great and new features are added all the time.
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Dr. Christine Sauer

CEO & Founder

“15X ROI in less than an hour

WOW! We started using Salesmsg on Monday morning and in less than an hour received 15X ROI on our initial investment! We absolutely love how easy Salesmsg is to engage with our leads and customers with texting.

Sarah Bigby

Inside Sales

“Boosted webinar attendance to 90%

Salesmsg is just what we need to build the relationships with our clients. We had another campaign we did using SMS - an offline seminar meeting, where 90% of attendees confirmed that they showed up only because they got the SMS reminders.

Michal Koziol

CEO

“72% increase in outreach engagement

We were limited to emails and leaving voicemails when a client was unavailable to answer the phone. The advantage Salesmsg gives us is quicker response times and an all-inclusive contact strategy increasing our outreach engagement by 72%!

Kevin Jimeno

CEO

Built to meet highest compliance standards

We built robust tools and safeguards to protect, keep you safe, and
keep you compliant.

SOC2 compliance

Enterprise-grade security backed by a completed SOC 2 Type II certification, ensuring your data is protected by independently audited controls.

HIPAA compliance

Secure messaging and calling supporting HIPAA compliance for teams communicating with patients and protected health information.

TCPA compliance

Equipped with opt-out management, double opt-in, and many other robust features to keep you on the right side of the law.

Salesmsg + Pipedrive SMS Integration FAQs

Looking for more information about the Salesmsg SMS texting integration? We’ve shared some answers below to get you on your way efficiently and effectively!Got More Questions? Text “ASK” to (888) 409-2298

Does Pipedrive have built-in SMS?

Pipedrive doesn't include native two-way SMS or calling without an external app. Salesmsg adds texting, calling, deal stage automations, and AI-powered messaging directly to Pipedrive — with every conversation logged to the deal timeline automatically.

Can I text directly from a Pipedrive deal?

Yes. The Salesmsg widget appears inside both Pipedrive People and Deal records. Send and receive SMS and MMS without leaving Pipedrive, and every message logs to the timeline automatically.

Will messages and calls show up in Pipedrive timelines?

Yes, automatically. Every text, call, and voicemail is logged to the Pipedrive contact and deal timeline with full content, timestamp, and rep details. Nothing requires manual entry.

Can I trigger SMS from Pipedrive deal stage changes?

Yes, via Zapier. You can set up automations that fire SMS messages when deals move stages, when activities complete, or when new leads enter your pipeline.

Do individual team members need to connect their own Pipedrive accounts?

No. The Organization Owner connects the integration once and it works for all team members automatically, with user mapping to keep rep ownership aligned.

How does Salesmsg compare to TextUs for Pipedrive?

TextUs is SMS-only — no calling, no voicemail drop, no AI messaging tools. Salesmsg covers the full stack: two-way SMS, calling, deal stage automations, and AI-powered messaging, all logged to the same Pipedrive deal record.

Is Salesmsg compliant for business texting?

Yes. Salesmsg includes full TCPA, HIPAA, and 10DLC compliance tools — opt-out management, consent tracking, and a complete audit trail for every conversation.

Where do I find Salesmsg in Pipedrive?

Search for Salesmsg in the Pipedrive Marketplace or install directly at pipedrive.com/en/marketplace/app/salesmsg-sms-texting-calling/ab32a49af8e68c49.