Callbacks, Emergency Stop and Call Tags This November
Let callers request a callback instead of holding, pause all outbound messages with Emergency Stop, tag contacts during calls with HubSpot sync, require recording on specific inboxes, and get a weekly AI agent recap. See what's new in Salesmsg.
NEW
Let Callers Request a Callback Instead of Waiting on Hold
Callers press a key to request a callback, hear a confirmation message, and your team gets an internal note right away. Track open requests in the new Requested callback filter on the Calls tab until someone calls or texts the contact back.
NEW
Let Callers Request a Callback Instead of Waiting on Hold
Callers press a key to request a callback, hear a confirmation message, and your team gets an internal note right away. Track open requests in the new Requested callback filter on the Calls tab until someone calls or texts the contact back.
NEW
Pause All Outbound Messages Instantly With Emergency Stop
Turn on Emergency Stop in Organization settings to block outbound messages from workflows, broadcasts, integrations, and the API, with no credits charged for blocked messages. Inbound messages and calls keep working, and a banner shows your whole team that sending is paused until an Owner or Admin resumes it.
NEW
Pause All Outbound Messages Instantly With Emergency Stop
Turn on Emergency Stop in Organization settings to block outbound messages from workflows, broadcasts, integrations, and the API, with no credits charged for blocked messages. Inbound messages and calls keep working, and a banner shows your whole team that sending is paused until an Owner or Admin resumes it.
NEW
Tag Contacts Right From Your Calls
Add or remove tags from the new Note & Tags tab while a call rings, connects, or wraps up, including during Power Dialer sessions. Tags you add sync to HubSpot, so you can trigger follow-up workflows based on each call's outcome.
NEW
Tag Contacts Right From Your Calls
Add or remove tags from the new Note & Tags tab while a call rings, connects, or wraps up, including during Power Dialer sessions. Tags you add sync to HubSpot, so you can trigger follow-up workflows based on each call's outcome.
NEW
Require Call Recording on Specific Inboxes
Turn on Record automatically in an inbox's calling settings so every call there is recorded and can't be paused or stopped, whether on web, mobile, or the API. Inboxes that handle sensitive details, like payment information, can keep recording optional so your team can pause when needed.
NEW
Require Call Recording on Specific Inboxes
Turn on Record automatically in an inbox's calling settings so every call there is recorded and can't be paused or stopped, whether on web, mobile, or the API. Inboxes that handle sensitive details, like payment information, can keep recording optional so your team can pause when needed.
NEW
Get a Weekly Recap of Your AI Agent's Performance
Every Monday morning, a notification shows how many conversations your AI agents handled, handed off to your team, and booked as meetings over the past 7 days. Click through to your AI Agents page to review or fine-tune any agent.
NEW
Get a Weekly Recap of Your AI Agent's Performance
Every Monday morning, a notification shows how many conversations your AI agents handled, handed off to your team, and booked as meetings over the past 7 days. Click through to your AI Agents page to review or fine-tune any agent.
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