Someone subscribes to your Mailchimp audience, Salesmsg sends the text. If they reply, it lands in your shared inbox so your team can respond in real time, not just fire and forget.
When a contact reaches a step in a Mailchimp Customer Journey, trigger an SMS nudge with a link or reminder. Recover attention email misses.
When Mailchimp flags a contact as unengaged, text them from your Salesmsg number, or call them directly. Reach the people who stopped opening email.
Looking for more information about the Salesmsg and Mailchimp integration? We've shared some answers below to get you on your way efficiently and effectively! Got More Questions?
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Salesmsg provides a native webhook URL that you add to a Mailchimp audience or Customer Journey. When the event fires, Mailchimp sends the update to Salesmsg, and Salesmsg sends an SMS to the phone number on the contact. No middleware required.
No. This is a direct webhook integration. You add the Salesmsg webhook URL inside Mailchimp and you're live.
No. Mailchimp's SMS Marketing is a separate, broadcast-style feature Mailchimp sells directly. It has nothing to do with this webhook. Salesmsg is what actually sends the SMS triggered by your Mailchimp event, and it adds the two-way reply and calling that Mailchimp's own SMS feature doesn't do.
Any event Mailchimp can send through a webhook or Customer Journey step. New subscriber, unsubscribe, profile update, campaign sent, and journey step conditions, verified against Mailchimp's own webhook event list.
Yes. Any merge field or contact property available in a Mailchimp email can go into the SMS. First name, product name, discount code, whatever the payload contains.
Yes. Every SMS this integration sends, triggered messages and replies, goes out from the Salesmsg number you already use.
Salesmsg handles TCPA compliance, opt-outs, and 10DLC registration on our side. You still need to make sure your Mailchimp audience has SMS consent.
No. The webhook integration is included with every Salesmsg plan. Standard SMS sending rates apply based on your plan.
