A job gets scheduled in Housecall Pro, Salesmsg sends the text. If the customer replies, it lands in your shared inbox so your team can respond in real time, not just fire and forget.
When a job is scheduled, started, or completed, trigger the matching SMS without touching the app.
When a job is marked paid or completed, trigger a review request or payment follow-up from your Salesmsg number.
Looking for more information about the Salesmsg and Housecall Pro integration? We've shared some answers below to get you on your way efficiently and effectively! Got More Questions?
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Salesmsg provides a native webhook URL that you add to your Housecall Pro webhook settings. When a job event fires, Housecall Pro sends the event to Salesmsg, and Salesmsg sends an SMS to the phone number on the job. No middleware required.
No. This is a direct webhook integration. You add the Salesmsg webhook URL to Housecall Pro's webhook settings and you're live.
No. Housecall Pro's built-in texts are automated, system-generated updates tied to job status. Salesmsg is what you use for two-way, human conversation and calls, from a dedicated business number, triggered by the same job events.
Job scheduled, job started, job completed, and job paid, verified against Housecall Pro's own webhook event list. Webhooks require Housecall Pro's MAX plan.
Yes. Any job or customer property, like first name, job type, or appointment window, can go into the SMS.
Yes. Every SMS this integration sends, triggered messages and replies, goes out from the Salesmsg number you already use.
Salesmsg handles TCPA compliance, opt-outs, and 10DLC registration on our side. You still need SMS consent from your customers.
No extra cost on the Salesmsg side. The webhook integration is included with every Salesmsg plan, standard SMS sending rates apply. Housecall Pro's MAX plan, required for webhooks, is billed separately by Housecall Pro.
