Aircall doesn’t come automatically with SMS functionality. But there’s an easy, powerful, simple, and seamless solution for Aircall SMS — the Salesmsg integration with Aircall.
So, if either of these two criteria apply to you, you’re going to want to read this article:
Let’s get to it.
Aircall is a cloud-based phone system, which makes it an ideal choice for remote and distributed teams.
Aircall by itself is helpful. It includes a lot of features that are useful for teams that need a robust telephony service – shared call inbox, contact management, commenting, voicemail, etc.
But the real power of Aircall lives in its integrations.
That’s where Salesmsg and Aircall combine forces to enhance the power of Aircall.
No, SMS or business texting is not a native feature of the Aircall system.
In order to set up text messaging for Aircall, it’s necessary to use an integration like Salesmsg. Connecting Salesmsg and Aircall allows users to send and receive SMS and engage in the power of business texting.
Aircall extols the virtues of SMS business text messaging, but unless you are using a preferred Aircall integration partner like Salesmsg, your phone system lacks the ability to take hold of the power of SMS.
Face it. Today’s customers, prospects, users, and audiences expect texts, use texts, and respond to texts.
What do you need to do in order to start texting using your Aircall number?
One simple integration: Salesmsg.
Aircall plus Salesmsg turns Aircall into a texting powerhouse, unleashing the power of streamlined number enablement, Aircall insight cards, and a log of Aircall calls logged on the Salesmsg conversation timeline.
How does it work? Too easy. Watch.
From your Salesmsg dash, click “Integrations,” connect to “Aircall,” assign your number to a member or a shared inbox, and you’re in.
Twenty seconds, tops.
Salesmsg itself is stacked with high-octane features. The premise is simple — simple, scalable, two-way business texting.
Salesmsg allows you to easily send text messages, receive text messages, and enjoy full SMS conversations with customers, prospects, users, and leads.
It's not just about SMS functionality, though. It's about how that functionality can transform your business from ho-hum to oh-wow by engaging your customers quickly, interactively, and on the channel that has the highest open and response rate in the industry.
Easily upload contacts, use merge fields for mass texting, send broadcasts to hundreds of users, create auto responders, and way, way more.
Using Salesmsg with Aircall creates a force that is greater than the sum of the two parts.
For example, one of the biggest requests we heard was sending a followup text after a phone call. With the Aircall+Salesmsg integration, it's a cinch.
When using Aircall’s insight cards, just click into the Salesmsg insight card to go directly to an SMS conversation. It’s graceful, quick, and easy.
Another game-changing feature of the Salesmsg and Aircall integration is the combined timeline.
Two separate timelines are useless — one on Aircall and one on Salesmsg.
We combined the two, so you can see the Aircall history on your Salesmsg timeline without having to switch back and forth between Aircall and Salesmsg.
We think you should have all the tools that you need with the integrations that allow them to play nice together.
Get the entire scoop right here, in our two-minute explainer.
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